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    Physical Therapy Aide - Littleton, United States - National Healthcare Employee Services, L

    National Healthcare Employee Services, L
    National Healthcare Employee Services, L Littleton, United States

    1 week ago

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    Description

    Job Description

    Job Description

    As a Patient Service Representative at PRN Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.

    Essential Job Functions:

    • Patient Interaction:
      • Greet and welcome patients with professionalism and warmth.
      • Schedule appointments and manage patient inquiries both in person and over the phone.
      • Collect and verify patient information, insurance details, and necessary documentation accurately.
    • Administrative Support:
      • Maintain patient records and ensure all documentation is complete and accurate.
      • Handle billing inquiries, process payments, and assist with insurance-related matters.
      • Coordinate with clinical staff to ensure a seamless patient experience.
    • Communication and Coordination:
      • Liaise effectively between patients, clinical staff, and other departments within the facility.
      • Communicate clearly and professionally to address patient concerns or questions.
    • Office Operations:
      • Maintain a clean and organized reception area.
      • Assist in managing inventory and ordering office supplies as needed.
      • Participate in team meetings and contribute ideas for process improvement.
    • Physical Requirements:
      • Ability to stand, sit, and move around the office for extended periods.
      • Manual dexterity and visual acuity for computer work and handling paperwork.
      • Occasional lifting of office supplies or materials up to 20 pounds.
      • Ability to communicate verbally and in writing effectively.

    Qualifications:

    • High school diploma or equivalent; additional education in healthcare administration is a plus.
    • Proven experience in a customer service role; healthcare setting preferred.
    • Proficiency in using office software and scheduling systems.
    • Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
    • Attention to detail and accuracy in handling patient information and documentation.

    Why Join PRN Physical Therapy:

    • Opportunity to be a part of a dynamic and supportive team dedicated to patient care.
    • Competitive compensation and benefits package.
    • Professional development opportunities and a positive work culture focused on growth and collaboration.

    This job description highlights the key responsibilities, physical requirements, and qualifications needed for the Patient Service Representative role at PRN Physical Therapy.

    *PRN Physical Therapy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.*

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