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    Sales and Service Manager - Troy, United States - Old Dominion Freight

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    Description

    Sales and Service Manager page is loaded **Sales and Service Manager**

    **Sales and Service Manager**

    locationsTroy, MI time typeFull time posted onPosted Yesterday job requisition idR Old Dominion Freight Line is currently looking for a Service Center Manager. This Sales and Services Manager will directly manage all supervisory and all other staff and crew to productively handle work load. Responsible for hiring of all supervisory, office and clerical employees, dock, and drivers. On-going processing of claims prevention and training. Approves scheduling of, direction of, and preparing for monthly dock and driver meetings. Directly accountable for daily monitoring of production, load average, and the overall service and efficiency of all shifts.

    **Responsibilities:**

    Staffing to goal to meet volume of work.

    Make sales calls and manage sales team

    Provide direct leadership to all location staff

    Manage daily operations and insure maximum service center efficiency

    Focus on load plans from origin terminals monitoring cause and effect.

    Conduct Safety and Claims meetings with all staff and verify attendance

    Work continually to develop and improve service center staff

    Communicating goals, issues, and company news to service center staff

    Achieving and maintain goals set by the Company and Regional Vice President

    Monitor results of each direct report and provide feedback and coaching as needed

    Ensure a safe work environment

    Track and verify service center maintenance is completed

    **Qualifications:**

    High school diploma or equivalent required

    Previous Experience: Minimum of 2 years Dock Supervisor, Driver Supervisor, or S/C Operational experience required. 5+ years experience preferred. A working knowledge of AS/400, Windows, a thorough knowledge of internal systems such as the Dock Yard Management System and the BLU computer systems in each truck

    Join the OD Family Today

    As a Full Time member of our Family, you are eligible to receive:

    Health, Dental & Vision Benefits

    Short Term & Long Term Disability

    Flex Spending Accounts

    401(k) Retirement Plan

    Wellness Program

    Credit Union access, Vacation & Holiday

    Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).



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