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    Operations Associate - Foster City, United States - QuinStreet

    QuinStreet
    QuinStreet Foster City, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Powering Performance Marketplaces in Digital Media

    QuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and "research and compare" consumers with brands. We run these virtual- and private-label marketplaces in one of the nation's largest media networks.

    Our industry leading segmentation and AI-driven matching technologies help consumers find better solutions and brands faster. They allow brands to target and reach in-market customer prospects with pinpoint segment-by-segment accuracy, and to pay only for performance results.

    Our campaign-results-driven matching decision engines and optimization algorithms are built from over 20 years and billions of dollars of online media experience.

    We believe in:

    • The direct measurability of digital media.
    • Performance marketing. (We pioneered it.)
    • The advantages of technology.

    We bring all this together to deliver truly great results for consumers and brands in the world's biggest channel.

    Job Category

    Modernize seeks an Operations Associate to join our Operations and Analytics team. In this position, you will be responsible for supporting our clients' teams as well as day-to-day business operations. You will create custom lead deliveries, do end-to-end publisher setups, execute tickets in JIRA and become an expert in all our internal systems. You will support accounts receivables efforts. You are process and data-driven with great attention to detail. Using your analytical skills, you will dig in and solve problems, and effectively communicate recommendations to stakeholders, including senior leadership.Responsibilities
    • Create and execute CRM integrations
    • Create custom lead deliveries
    • Set up new publishers
    • Set up and audit account configurations in our internal platforms
    • Troubleshoot issues related to client and publisher integrations
    • Analyze internal data to solve business problems
    • Work with account management team on projects and execute tasks to drive efficiencies
    • Strategize process improvements that support the business
    • Collaborate with internal teams, including account management, accounting, and operations, to ensure accurate and timely billing processes
    • Investigate and resolve billing discrepancies and disputes in a timely manner

    Requirements

    • 1-2 yrs of experience working as a Business Operations Associate
    • Excellent written and verbal communication skills
    • Strong analytical and problem-solving skills
    • Technical proficiencies
    • Provide end user support / resolution
    • Able to be agile and adapt to evolving needs of the business
    • Ability to produce deliverables to stakeholders that are valuable
    • Aptitude to learn new technologies, systems and software
    • Organized and detail-oriented, able to meet deadlines
    • Self-Motivated, grasps new concepts easily
    • Confident when challenging others directly
    • Proficient in Excel
    • Salesforce experience required
    • Atlassian software experience a plus
    • Experience with Billing and Accounts Receivables a plus
    • SQL knowledge a plus
    • Tableau knowledge a plus
    The expected salary range for this position is $50,000 USD to $70,000 USD annually. This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices. The salary may be adjusted based on applicant's geographic location. The position is also eligible to receive performance bonus or commission and equity in the form of restricted stock units. This position is eligible to participate in the Company's standard employee benefits programs, which currently include health care benefits; (2) retirement benefits; (3) the amount of paid days off (paid sick leave, parental leave, paid time off, or vacation benefits); (4) any other tax-reportable benefits.#LI-REMOTE

    QuinStreet is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity or any other characteristics protected by law.

    Please see QuinStreet's Employee Privacy Notice here.

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