- Greet members and guests upon arrival to the Club
- Check members in by verifying their membership
- Ensure all guests to the Club fully complete a Guest Registration Waiver and pay any applicable Guest Fees
- Book appointments, program and class reservations for members
- Provide information regarding Club programming and facilities
- Deliver exceptional service experience to members, guests, and Associates with a goal of retaining guests for repeat business
- Represent the club in a professional manner through image, dress, communication, and immediate follow through and response
- Provide membership sales team with guest/prospect lead contact information
- Operate cash register
- Process payments
- Manage/handle cash and balance cash drawer each shift.
- Perform opening and/or closing duties, as required
- Answer and transfer phone calls
- Create and serve food and beverage items
- Promote daily specials and encourage upgrades to each order
- Operate cash register
- Café opening and/or closing duties, as required
- Maintain a clean, safe work environment according to State and Local food safety standards
- Greet members and guests upon arrival to the Pool Area
- Act as a Host in the designated area or event space
- Work with the F&B team to offer food and drinks from designated food outlets: (act as server, place orders, delivery refreshments, ring in tickets on register, provide support to kitchen, set up and breakdown of event space, clean-up)
- Offer seating, make members/guests comfortable and provide a tour of Pool Deck amenities
- Communicate and book appointments for programs and events
- Provide information regarding Club programming and facilities
- Assist with maintaining refreshment stations: Refill water, stock supplies and keep clean
- Provide towels as needed, assist with towel operation
- Warmly greeting each member with a smile
- Check members and guests in by verifying their membership
- When necessary, audit cars parked in garage
- Perform any opening and/or closing duties, as required
- Assist in maintaining the cleanliness and stock levels throughout the Club (primarily focused on Sports Desk, Locker Rooms, Lobby, Fitness Areas, Pool Deck and Surrounding Areas)
- Detail cleaning and preventive maintenance responsibility such as re-stocking towel shelves, empty and wipe down trash cans, disinfect and clean toilets and showers, clean vanity mirrors and top lights, vacuum carpets, mop floors regularly, and dry mop wet areas
- Restock vanity supplies and replenish inventory and janitorial products
- Maintain a clean, safe work environment
- Assist with laundry functions that include collecting, washing, drying, and folding towels
- Communicate timely and follow up, as appropriate
- Active participation in required events, programs, meetings and trainings
- Flexibility in work schedule, as job may require day and evening shifts, weekends, and holidays.
-
Driver & Operations Associate
1 week ago
Maison Alyzée San Carlos, United StatesAt MAISON ALYZEE, we are a unique French Fine Pastry, French Bread Bakery & Pastry Boutique expanding in the Bay Area. We offer highly refined products, warm & high quality service & experience to our Employees and Customers. Both Front & Back of the House teams "do care" and pay ...
-
Associate Director, Biomarker Operations
2 weeks ago
Cargo Therapeutics San Carlos, United StatesReporting to the VP, Clinical Operations, the **Associate Director, Biomarker Operations **is responsible for understanding the scientific strategy and implementation of biomarker assays to support clinical programs. This is a leadership position that has extensive experience in ...
-
Associate Director, Patient Billing Operations
2 weeks ago
Natera San Carlos, United States**The Sr. Manager / Associate Director, Patient Billing Operations will help the company scale a best-in-class billing process for the millions of patients helped each year by the company's tests across Oncology, Women's Health and Organ Health. This role reports to the Director, ...
-
Staff People Operations Associate
6 days ago
GRAIL Menlo Park, United StatesGRAIL is seeking a Staff People Operations Associate who will be an integral part of the People Services team, leading strategic projects and People Services programs, and identifying opportunities to streamline processes and optimize service delivery. This person will also provi ...
-
Associate Director, Drug Safety Operations
1 week ago
Iovance Biotherapeutics Inc San Carlos, United States**Overview** · The Director of Drug Safety Operations reports to the Head of Drug Safety Operations and will work collaboratively within the Drug Safety department, cross-functionally with other departments, and with partner companies to achieve department and company goals. · Th ...
-
Operations Associate
2 weeks ago
50+1 Strategies, LLC San Francisco, United States**The Position**: · 50+1 Strategies is looking for an energetic and highly organized Operations Associate to join our team thru the end of the 2024 election cycle. This is an entry/mid-level position, working out of our San Francisco headquarters. The position is expected to comm ...
-
Operations Associate
2 weeks ago
Louis Vuitton Walnut Creek, United StatesPOSTE · We are seeking a motivated, organized, and goal-oriented **Operations Associate**to join our team. · PROFIL · We value client-centric individuals who thrive in a fast-paced environment and welcome someone who is eager to contribute their creativity and skill to the succes ...
-
Operations Associate
3 weeks ago
Expedited Travel San Francisco, United States**Position Summary**: · Work in this position involves no supervisory duties or responsibilities. Work requires independent judgment although difficult issues are referred to a supervisor for resolution. Work is performed under general supervision. · Employees in this position ge ...
-
Operations Associate
2 weeks ago
Brunello Cucinelli San Francisco, United States**About us**: · **"Those who work with us take part in the company's life. Everybody knows that their work is an indispensable contribution to our shared growth "** · **- Brunello Cucinelli** · Brunello Cucinelli, founded in 1978 by the eponymous designer and entrepreneur, is an ...
-
Operations Associate
1 week ago
KIPP Bay Area Schools - San Francisco Redwood City, United States Part timePosition Summary · We are looking for a part-time, temporary Operations Assistant to join our School Operations Team. The Operations Assistant supports critical day-to-day school routines and responsibilities, and helps our team manage general school operations and front office n ...
-
Gordon and Betty Moore Foundation Palo Alto, United StatesGordon and Betty Moore established the foundation to create positive outcomes for future generations. Guided by this vision and the Statement of Founders' Intent, the foundation fosters path-breaking environmental conservation, scientific discovery, and preservation of the specia ...
-
Operations & Warehouse Associate
3 weeks ago
ZPE Systems Fremont, United States**Operations and Warehouse Associate** · **About ZPE Systems, Inc.**: · - ZPE Systems solves the networking problems of large enterprises, including 6 of the top 10 global tech giants, to meet increasing demands for infrastructure availability, security, and scalability._ · - ZPE ...
-
Retail Operations Associate
3 weeks ago
DICK'S Sporting Goods Sunnyvale, United StatesAt **DICK'S Sporting Goods**, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and divers ...
-
Operations Associate I
3 weeks ago
Confluent Medical Technologies Fremont, United StatesSalary Range: · $ $25.94 · **Job Description**: · Confluent Medical Technologies is dedicated to working collaboratively with our customers, taking their projects from rapid prototype into high volume production. Our unparalleled technical expertise, proven experience and partner ...
-
Sales Operations Associate
3 weeks ago
NimbleRx Redwood City, United StatesNimbleRx is a technology company that enables people to live their best lives by improving access to reliable, affordable healthcare. Our mission is to bring pharmacies into the future by building a convenient and easy-to-use service that supports pharmacists and empowers patient ...
-
Sales Operations Associate
3 weeks ago
NimbleRx Redwood City, United StatesNimbleRx · is a technology company that enables people to live their best lives by improving access to reliable, affordable healthcare. Our mission is to bring pharmacies into the future by building a convenient and easy-to-use service that supports pharmacists and empowers pati ...
-
People Operations Associate
3 weeks ago
Presto San Carlos, United StatesPresto (Nasdaq: PRST) is a public company that provides enterprise-grade AI and automation solutions to the restaurant industry. Presto was one of the relatively few technology companies able to successfully become public in 2022. Founded out of MIT in 2008, the company has grown ...
-
People Operations Associate
3 weeks ago
Presto San Carlos, United StatesPresto (Nasdaq: PRST) is a public company that provides enterprise-grade AI and automation solutions to the restaurant industry. Presto was one of the relatively few technology companies able to successfully become public in 2022. Founded out of MIT in 2008, the company has grown ...
-
Research Operations Associate
5 days ago
23andMe Sunnyvale, United StatesDo you love science (and scientists) but have no desire to spend your days at a lab bench? Are you interested in learning more about human genetics research and running projects/teams from the inside? · Do people naturally turn to you when something needs to get done? Does helpin ...
-
People Operations Associate
2 weeks ago
Presto Automation Inc. San Carlos, United StatesPresto (Nasdaq: PRST) is a public company that provides enterprise-grade AI and automation solutions to the restaurant industry. Presto was one of the relatively few technology companies able to successfully become public in 2022. Founded out of MIT in 2008, the company has grown ...
Operations Associate - Redwood City, United States - The Bay Club Company
Description
Our MissionThe Bay Club Company is much more than a hospitality company.
We provide experiences which celebrate a healthy and vibrant lifestyle.
Our Culture
Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call them the "Actions We Live By."
Our Core Values:
Actions We Live By. It's who we are when we step into our full power.
Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.
Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it
Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one person-we are a part of a powerful team.
One Team. One Voice. Moving Forward. Together. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.
GENERAL SUMMARY
The Operations Associate is responsible for contributing to the success of the overall operation by assisting in a variety of roles throughout the club.
These associates are responsible for providing the highest level of member service, maintaining club cleanliness, and consistently demonstrating a positive and professional attitude.
This position enhances overall knowledge of operations and hospitality and develops career growth potential by providing experience in all aspects of the Club.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
PRIMARY JOB FUNCTIONS
Customer Service
OTHER JOB FUNCTIONS
