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    Temporary FT Case Manager Assistant until September 2024 - Greenbelt, United States - LUTHERAN SOCIAL SERVICES OF THE NAT

    LUTHERAN SOCIAL SERVICES OF THE NAT
    LUTHERAN SOCIAL SERVICES OF THE NAT Greenbelt, United States

    2 weeks ago

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    Description
    Job DetailsLevelEntryJob LocationGreenbelt, MD
    • Greenbelt, MDPosition TypeFull TimeEducation Level4 Year DegreeSalary Range$ $23.
    00 HourlyTravel Percentage30 - 50%Job ShiftDayJob CategoryCustomer ServiceDescriptionPOSITION SUMMARYThe Case Manager Assistant will provide case management support and work closely with Case Managers and employment team to support clients receiving services within resettlement and placement, and Matching Grant and state funded employment programs.

    The objective of the Case Manager Assistant is to ease the transition, empower the refugee, and put programs" participants on the path to self-sufficiency.

    ESSENTIAL FUNCTIONSAssist Case Managers with the completion of all core services mandated through the Department of State Cooperative Agreement within allocated timeframes.

    Provide extended case management and support services to clients enrolled in the Matching Grant programAssist in the collection of data for reports, such as MG-5s.

    Complete all forms as required.
    Maintain accurate record of all services provided through detailed and complete case notes.
    Make referrals as appropriate.
    Work as part of the program team and participate in staff meetings and in-service trainings.
    Other duties as assigned.


    QualificationsQualifications:
    Competency Statement(s)Empowerment
    • Facilitator in building the capacity of our clients, staff and organizationInclusion
    • Shows respect and sensitivity for cultural differences while promoting a harassment free environment.

    Honesty / Integrity
    • Ability to be truthful and be seen as credible in the workplace.

    Respect
    • Highest regard to the dignity of the whole person, and for the opinions, circumstances and feelings of all stakeholders.

    Quality
    • Up hold the highest standards, through the demonstration of accuracy and thoroughness, and is accountable to all stakeholders.

    Communication, Oral
    • Ability to communicate effectively with others using the spoken word.

    Communication, Written
    • Ability to communicate in writing clearly and concisely.

    Customer Oriented
    • Ability to take care of the customers' needs while following company procedures.

    Professionalism
    • Accepts responsibility for own actions and engages in respectful behavior at all times.

    Problem Solving
    • Ability to find a solution for or to deal proactively with work related problems.

    SKILLS & ABILITIESEducation:
    Associate's Degree (two year college or technical school) or Work Equivalent, Field of Study: human servicesBachelor's Degree (four year college or technical school)

    Preferred, Field ofStudy:
    social work, or human servicesExperience: 1 plus years of experience in resettling refugees; case management

    Computer Skills:
    Basic experience with hardware - navigation, saving functions and the Internet,Basic experience with software - Microsoft Office, data entry systems,Basic experience with time clocks and HRIS tools

    Other Requirements:
    Attention to detail and accuracy;Fluency in one or more of the following languages
    • Arabic, French, Burmese, or NepaleseLanguage preferred;Ability to work in a diverse environment.
    Ability to drive passenger vansPHYSICAL DEMANDSN (Not Applicable) Activity is not applicable to this position.

    O (Occasionally) Position requires this activity up to 33% of the time hrs/day)F (Frequently) Position requires this activity from 33% - 66% of the time hrs/day)C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)Physical Demands Stand OWalk OSit FManually Manipulate OReach Outward OReach Above Shoulder OClimb OCrawl NSquat or Kneel OBend OGrasp OSpeak FLift/Carry10 lbs or less F11 -20 lbs F lbs N lbs NOver 100 lbs NPush/Pull12 lbs or less O lbs N lbs N lbs NOther Physical RequirementsVision (Near, Distance, Peripheral)Sense of Sound - engaging in conversation; listening to trafficSense of SmellWORK ENVIRONMENTGenerally work is performed in a well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.

    Work extensively outside, getting in and out of vehicles.

    Lutheran Social Services of the National Capital Area does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, or military service.



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