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Call Center Operator - Escondido, United States - Palomar Health
Description
Requisition ID38538
Department
Communications
Location
Escondido, California
Union
CHEU
Salary Range
Job Type
Per Diem
Shift
Varies
Hours Per Shift
8
Hours Per Pay Period
0
Position at Palomar Health
Description
Primarily responsible for the daily operation of the 24-hours, seven day-a-week, computerized Palomar Health call center.
Provides information, directs calls, calls codes and alarms, and records messages in a database according to the master client information and customer directory.
Speak and read English at a level that is sufficient to satisfactorily perform the essential functions of the position.Knowledge of standard office equipment (i.e., calculator, fax, photocopier) and personal computer and computer software skills (i.e., MS Windows, Excel, Access, Word, Powerpoint, internet, e-mail).
Windows computer skills including proficient use of keyboarding, use of mouse or keys for functions such as selecting items, use of drop down menus, scroll bars, opening folders, copying and similar operations required upon employment or within the 1st two weeks of employment to perform the essential functions of the job.
Performs other duties as assigned. Follows Palomar Health rules, policies, procedures, applicable laws and standards. Carries out the mission, vision, and quality commitment of Palomar Health.Job Requirements
Minimum Education: High School Diploma and/or combination of education and experience
Preferred Education:
Not Applicable
Minimum Experience:
- 2 years PBX experience
Preferred Experience:
- 3 years PBX experience
Required Certification:
Preferred Certification:
Required License:
Preferred License:
Current employees are not eligible for hiring incentives.
We are an equal opportunity employer and do not discriminate against applicants or employees based on race, color, gender, religion, creed, national origin, ancestry, age, disability, sexual orientation, marital status or any other characteristic protected by law.
