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    Event Services Technician - Nashville, United States - Pinnacle Live

    Pinnacle Live
    Pinnacle Live Nashville, United States

    6 days ago

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    Description

    Event Services Technician

    Company Overview

    Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We're looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.

    Job Summary:

    The Event Services Technician is responsible for assisting with the floor operations, including setup, strike, and operation of technology solutions in a hotel or hospitality environment with a focus on delivering unmatched customer service to our guests and clients.

    Essential Functions:

    Ensure all event sets and strikes are completed according to Company SOPs.

    Greet guests/clients before event and provide clear instructions on how to operate equipment.

    Provide continued communication with client to ensure success of all events

    Follows through on all client requests

    Look for opportunities to enhance client's event

    Maintain accurate client event information within the Company's business systems

    Review daily invoices with client and obtain client's signature on invoice(s)

    Comply with all Company security and safety measures and is constantly aware of the property

    inventory and location of equipment and ensures inventory is secure from theft and /or damage

    Ensure all inventory is in good working order and rental condition

    Ensure any lost stolen or damaged equipment is immediately reported to management.

    Ensure inventory is secure from theft and/or damage.

    Make sure all Company occupied areas are clean, organized, and up to Company standards

    Continually work toward enhancing and improving technical skills to include audio, video/data,

    staging and computer operation and networking.

    Comply with all Company policies and procedures

    Other duties as assigned.

    Education & Experience:

    High School Graduate or equivalent

    Prior exposure to audio visual and/or hospitality industry

    Computer proficiency (hardware, software and network)

    Required Skills & Knowledge:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

    • Strong technical aptitude
    • Good working knowledge of computer hardware and software
    • Planning ability; able to plan prioritize
    • Strong interpersonal skills
    • Excellent verbal and written communication skills
    • Excellent organizational skills and attention to detail
    • Strong team player orientation
    • Commitment to best-in-class customer service for internal and external stakeholders
    • Professional appearance

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Pinnacle Live is an E-verify and Equal Employment Opportunity Employer

    Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.

    Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.

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