Benefits and HRis Specialist - Oakton, United States - ServiceSource Inc.

Mark Lane

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Mark Lane

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Description
_Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity. _


Job Summary
Responsible for administering ServiceSource benefits programs and the HRIS. Benefits administration includes managing invoices, contacting vendors, handling employees' questions, and managing relationships with external benefits administration vendors. The HRIS administration includes system implementation, maintaining responsibility for data integrity, changes, and report writing.

Additionally, determine actions required to resolve system issues, troubleshoot glitches, errors, and process issues as they arise in collaboration with the HRIS resources.


Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

  • Design, configure, and maintain HRIS system implementation, including continued testing and configuration, system optimization post golive, troubleshoot system errors and coordination and management of crossfunctional dependencies between HR, Benefits, IT, HRIS, and Payroll departments.
  • Assist in development of standard reports for ongoing customer needs. Support in maintaining reports or queries.
  • Administer Annual Open Enrollment to ensure data integrity with carriers; and HRIS system.
  • Prepare, process, and validate vendor billings for accuracy.
  • Manage data integrity of employee benefit data in Workday. Enroll, update, and/or terminate employee benefits in the HRIS and respective carrier portals.

Additional Responsibilities

  • Process the payroll deductions for most benefit programs requiring employee contributions. Troubleshoot errors and determine corrections. Coordinate retroactive payments and reimbursements with Payroll. Suggest automation options and coordinate implementation to alleviate manual processes.
  • Prepare and communicate information to employees and former employees about benefit programs, procedures, changes, and governmentmandated disclosures.
  • Responsible for creating, filing, and maintaining benefit files.
  • Utilizing past actions, proactively determine potential areas of benefit activities that could be areas of concern, i.e., H&W rate changes, CBA actions, etc.
  • Benefit Trueup report that identifies the number, location, and HR Manager of all employees were the H&W benefit was not properly maintained.
  • Perform other responsibilities as assigned.

Qualifications:
Education, Experience, and Certification(s)


  • Required: Associate degree in Human Resources, or a related discipline with at least two (2) years of related experience in Human Resources.
  • Three years of related work experience with a high school diploma (or General Educational Development) may substitute for an associate degree.
  • Preferred: Professional HR certification.
  • Preferred: Experience with Workday HRIS.

Knowledge, Skills and Abilities

  • Knowledge and experience with human resources laws and corresponding compliance requirements including FLSA, FMLA, SCA, COBRA, EEO/AAPs, ERISA, and HIPAA required.
  • Confident, clear, and professional written and verbal communications skills.
  • Ability to work effectively within a team.
  • Strong focus on providing exceptional and accurate customer service to both internal and external individuals.
  • Strong computer skills to include proficiency with Microsoft Office software.
  • Ability to learn and become proficient in the HRIS Workday.

Physical Demands


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is occasionally required to walk around an office. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.


Work Environment


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually quiet.


What We Offer - for Benefit Eligible Employees May Include:
Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

  • Health coverage for you and your family through Medical, Dental, and Vision plans
  • Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insuran

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