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Quantum Ventures Springfield, United StatesYou will be responsible for selling the complete range of services offered by the company (parcel and partial and full loads, as well as contract logistics) in the Springfield area · This primarily involves independently identifying potential customers in the sales area and makin ...
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Conversational AI Specialist - Illinois, United States - Discover Financial Services
Description
And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.Training, testing, and tuning of full conversation lifecycle (utterances, intents, and entities). Leveraging modern model validation techniques to ensure functional and high-quality user experiences (F1, confusion matrices, precision, recall). Working with product and engineering teams to implement conversational user experiences.
Documenting conversational design, dialog flows, wireframes, and templates (flat vs goal-driven) to influence iterative approaches to improve conversational designs, architecture, and strategy.
Composing dialog and other related copy for conversational experiences that aligns with best practices and brand guidelines. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.Training, testing and tuning of full conversation lifecycle including model validation.
Documenting conversational design, dialog flows, wireframes and templates (flat vs
Evaluating emerging conversational AI and natural language capabilities to
with best practices and brand guidelines
Bachelor's Degree in Information Technology, Business Administration and Management, Graphic Design or related field
~2+ years Business Technology, Information Systems, Business Administration, Graphic Design, Customer Service, Leadership, Project Management, or related experience
~2+ years Linguistics, Human Computer Interaction, Natural Language Processing and Understanding, Conversation Design
4+ years Business Technology, Information Systems, Business Administration, Graphic Design, Customer Service, Leadership, Project Management, or related experience
4+ years Linguistics, Human Computer Interaction, Natural Language Processing and Understanding, Conversation Design
Application Deadline:
The application window for this position is anticipated to close on Apr Medical, Dental, Vision, & Health Savings Account
~ Employee Stock Purchase Plan
To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status.
(Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations.If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email .
Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
