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    L&I Program Coordinator - Olympia, United States - State of Washington

    State of Washington
    State of Washington Olympia, United States

    2 weeks ago

    Default job background
    Description

    Our Mission:
    Keep Washington Safe and Working

    Our Values:
    Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

    Please Note:
    This opportunity represents multiple positions and is open to Labor & Industries employees only.


    Do you enjoy helping others succeed and making sure that new employees are trained correctly? This opportunity will allow you to take your training skills as well as your clerical experience to help L&I keep Washington safe and working.

    You will be responsible for administering a comprehensive (six months) document and scanner training program to new employees.

    Unit staff will come to you regarding Imaging program content for 14 program areas, policies, procedures and technical system operations.

    You will exercise independent judgment in interpreting and applying rules and regulations and select/recommend alternative courses of action.

    This position is also responsible for monitoring program activities by performing monthly quality assurance checks to determine consistency with program goals.

    By supporting this important work, you enable Agency staff to provide timely and accurate service for our customers.

    This also allows our customers to access the most current actions and information on their industrial claims through the Claims and Account Center (CAC).


    Our ideal candidate is an excellent communicator, with a passion for helping others succeed, and has current working knowledge of rules and processes used within the Imaging program.


    Some of what you'll do:
    Administer comprehensive training program to new employees.
    Assist staff and provide program support.

    Train new employees use and operation of all imaging and data base software: KOFAX, ORION/IDM, LINIIS, Ask L&I, e-mail, word processing application, spreadsheet applications, intranet.

    Direct and assign the work of new employees to ensure development in the in-training plan.

    Advise imaging staff regarding program content, policies, procedures and technical system operations for 14 different program areas with over 400 different document types.

    Assist imaging staff use and operation of all imaging and data base software.

    Monitor program activities for consistency by performing monthly quality assurance checks for 45-55 production staff to determine if production levels and accuracy are meeting established program goals.

    Create and maintain Excel spreadsheets.
    Provide imaging systems support.
    And much more

    Required:
    High school diploma or equivalent


    AND
    two (2) years of experience within the Imaging program.

    *May substitute equivalent education for up to one year of imaging experience. Things You Need To Know

    To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

    Telework is dependent upon business needs and supervisor approval. For this position, while assigned a trainee, trainers are expected to be in office to support their trainee.

    The assigned duty station for this position is Tumwater, Washington.


    State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee's career.

    Click on the "Benefits" tab to learn more.

    At L&I, your voice matters.

    In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers.

    Take a look at this

    brief video

    and learn more about why L&I is an employer of choice.

    To receive more information on opportunities at L&I sign up for

    GovDelivery

    and select L&I job alerts.

    Application process

    We will contact the top candidates directly to interview for this position.

    Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the required and desirable qualifications described in the announcement.


    Please include the following documents with your application:
    A

    cover letter

    describing specific qualifications.
    A current

    resume

    detailing applicable experience and education.
    A list of at least three professional references with current telephone numbers.

    Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

    Background Check Notice

    Prior to a placement in this position, a background check, including criminal history record will be conducted.

    Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.

    Other information


    For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.

    This position is represented bytheWashington Federation of State Employees (WFSE).

    Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

    The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9.

    The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.


    Please note:
    L&I may use this announcement to fill multiple permanent and/or non-permanent positions.

    Did You Know?

    Washington is

    America's Top State

    to live, play, and work, according to U.S. News Join the L&I team and enjoy all the Evergreen State has to offer.


    In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation.

    We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers.

    Veterans Preference


    Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs.

    Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I's

    .

    Diversity, Equity, and Inclusion Employer

    L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


    We believe in the importance of recognizing the value each of us contribute to the success of the agency mission.

    Having a diverse workforce is this agency's greatest resource of strength and knowledge.

    It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service.

    We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

    The State of Washington is an equal opportunity employer.

    Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call TTY users should first call 711 to access the Washington Relay Service.


    You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

    For more Information

    If you have any questions regarding this job posting, program, or the agency, please contact the

    .
    #J-18808-Ljbffr
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