Jobs
>
Cambridge

    Developer Support Engineer - Cambridge, United States - InterSystems

    Default job background
    Full time
    Description

    Developer Support Engineer

    The Worldwide Response Center is looking for developers to help our customer succeed implementing our products.

    Did you finish your PhD? Are you planning your future?

    A Postdoc is not your only option.

    • Do you like working on code, learning new technologies, solving problems, and helping people?
    • We are looking for problem solvers with excellent critical thinking skills, who like to investigate, debug, and solve problems.

    Come talk to us, maybe we can help.

    InterSystems Worldwide Response Center helps our customers succeed by solving problems.

    As a developer support professional in the WRC:

    • You manage the solution of complicated problems in complex technical environments.
    • You will contribute to a smart, cooperative, problem-solving team that provides international support to real-world applications used by major organizations, public and private.
    • You will work with a range of technologies in the areas of object-oriented programming, Web, databases, SQL, high availability, and performance.
    • You own responsibility for solutions, decide the plan of attack, and are accountable for the results.

    You will grow your career and build your value.

    • We provide training to hone your problem solving and communication skills.
    • You will be exposed to a broad range of technology.
    • You will gain skills and confidence in driving high-leverage situations.
    • You have the opportunity for constant learning.
    • A mentor will help you identify and develop your technical, professional, and personal skills for a successful technical career.
    • You will be challenged, so make sure a challenge is what you are looking for.
    • You will work with a rational schedule. We don't do burnout.

    You need to have:

    • Degree in hard Science, Engineering, or Computer Science.
    • Programming experience.
    • Enthusiasm for solving interesting problems.
    • Strong Communication skills.
    • Experience with Unix/Linux or Windows environments a plus.
    • After completing training for your role, you will be required to participate in extended support coverage on a rotational basis. This will require you to work occasional weekend or evening hours. This additional time would be compensated.

    We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

    About InterSystems

    Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond. Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe. InterSystems also develops and supports data management in hospitals through the world's most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions. The company is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit

    About InterSystems

    Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond. Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe. InterSystems also develops and supports data management in hospitals through the world's most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions. The company is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit


  • Prime Medicine

    IT Support Engineer

    11 hours ago


    Prime Medicine Cambridge, United States Freelance

    Company Overview: · Prime Medicine is a leading biotechnology company dedicated to creating and delivering the next generation of gene editing therapies to patients. The Company is leveraging its proprietary Prime Editing platform, a versatile, precise and efficient gene editing ...

  • KoboToolbox

    Support Engineer

    2 weeks ago


    KoboToolbox Cambridge, United States

    Job Description · Job DescriptionLocation: Remote · Availability: 35-40 hours per week · Working hours: Non-US East business hours · Reporting to: DevOps Lead · KoboToolbox has an immediate opening for a highly skilled and motivated Support Engineer to fill a full-time position o ...

  • ClickHouse

    Support Engineer

    2 weeks ago


    ClickHouse Boston, United States

    Job Description · Job DescriptionAbout ClickHouseWe are the company behind the popular open-source, high performance columnar OLAP database management system for real-time analytics. ClickHouse works x faster than traditional approaches. By offering a true column-based DBMS, it a ...


  • Tata Consultancy Services Boston, United States

    Monitoring level 1 support emails and delegating to front office and back-office support teams across all regions · creating and tracking incidents via service now · hardware ordering – responsible for receiving and delivering hardware. · coordinating new hires/interns/coops - wo ...


  • Tulip Interfaces Somerville, United States

    Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implem ...


  • Flagship Pioneering, Inc. Cambridge, United States

    Company Summary · Flagship Labs 97 Inc. (FL97) is a privately held, early-stage company pioneering the application of artificial intelligence to transform all science. Our Physical Sciences effort is developing a novel AI and data-driven approach to materials discovery and develo ...


  • Formlabs Somerville, United States

    Our primary goal is to give our customers the best tools with an amazing experience. If you are obsessed with digital fabrication and would love to share your passion by empowering our users to innovate and create, we want you on the Form Team. · You are: · In love with 3D mode ...


  • Expleo Boston, United States Permanent or Fixed Term Contract

    Responsibilities · : Within the Maintenance Project, the on-Site support engineers are responsible for: · During dynamic validations: contributing to validation of the maintenance documentation, maintainability demonstrations, testability (troubleshooting methods), and maintenan ...


  • Expleo Boston, United States Permanent or Fixed Term Contract

    Responsibilities · : Within the Maintenance Project, the on-Site support engineers are responsible for: · During dynamic validations: contributing to validation of the maintenance documentation, maintainability demonstrations, testability (troubleshooting methods), and maintenan ...


  • Lilt Boston, United States

    Job Description · Job DescriptionAbout UsLILT is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on busin ...


  • Lilt Boston, United States

    Job Description · Job DescriptionAbout UsLILT is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on busin ...


  • Russell Tobin Boston, United States

    Job Description · Job DescriptionThe Information Technology team at Russell Tobin & Associates is supporting a top Biotechnology Research organization that has an opening for a Customer Support Engineer. · The full job description is below. · Location: 33 Avenue Louis Pasteur, B ...


  • Square 9 Softworks Boston, United States

    Job Description · Job DescriptionThe Role · As a Support Engineer at Square 9, you will provide Level 2 and 3 support for customers and re-sellers deploying next generation document and content management solutions. Development is agile, and creativity and attention to detail are ...


  • eTeam Inc Boston, United States

    Pay Rate: $55-$60/Hour · Should have eCommerce background, Contentful · • 5+ years of experience in digital marketing and atleast 3 years of experience in Contentful · • Experience in resolving tickets on Contentful technology such as fix content / asset related issues, add conte ...


  • VALIDATION ASSOCIATES LLC Boston, United States

    Job Description · Job DescriptionThis position is a 3 month contract. · Provides technical support in the development and implementation of customer applications and company products. Conducts on-site enhancements, maintenance and support for new and existing systems. Implements ...


  • VALIDATION ASSOCIATES LLC Boston, United States

    Job Description · Job DescriptionThis position is a 3 month contract. · Provides technical support in the development and implementation of customer applications and company products. Conducts on-site enhancements, maintenance and support for new and existing systems. Implements ...


  • Tata Consultancy Services Cambridge, United States

    Develop and maintain clear and meaningful reports, dashboards and visualizations to communicate insights to stakeholders. · Review performance results with cross functional leaders regularly. · Provide follow up and recommendations on how to improve contact center performance. · ...


  • HyperLight Cambridge, United States

    Photonics Customer Support Engineer · HyperLight is a venture-backed startup spun off from Harvard University in 2018 and built on discoveries that enabled thin-film lithium niobate (TFLN) photonics. Our photonic integrated circuits offer exceptional performance unmatched by oth ...

  • Merge IT

    IT Support Engineer

    5 days ago


    Merge IT Cambridge, United States

    Our enterprise-level client is seeking to add an IT Support Engineer to work onsite in Cambridge, MA. Please see below for full details: · *Job Notes:* · -6+ month contact / extensions and perm conversion possible with good performance. · -ASAP start date · -Onsite in Cambridge, ...

  • KoboToolbox

    Support Engineer

    3 weeks ago


    KoboToolbox Cambridge, United States Contract

    Location: Remote · Availability: 35-40 hours per week · Working hours: Non-US East business hours · Reporting to: DevOps Lead · KoboToolbox has an immediate opening for a highly skilled and motivated Support Engineer to fill a full-time position of approximately 35-40 hours p ...