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    Hotel Assistant Manager - Amarillo, United States - Holiday Inn Express and Suites - Amarillo TX

    Holiday Inn Express and Suites - Amarillo TX
    Holiday Inn Express and Suites - Amarillo TX Amarillo, United States

    1 week ago

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    Description
    We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us.

    You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence.

    This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards.

    You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred.

    Apply today if this sounds like an exciting new opportunity for you


    Responsibilities


    • Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
    • Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
    • Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
    • Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
    • Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations

    Qualifications


    • Must have at least 3 or more years of experience in the hospitality field
    • Must have a strong focus on putting the guest first with exceptional customer service experience
    • You must have a high school diploma or GED; bachelor's degree in hospitality management, or a related field
    • You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
    • Possess excellent organizational skills, communication skills, and problem-solving skills
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