Principal Analyst, Dispute Resolution Services - Chicago, United States - Finra

Finra

Verified Company

Chicago, United States

3 days ago

Posted by:

Mark Lane

beBee recruiter

Description

The Principal Analyst is responsible for creating, maintaining, and updating training modules for key Dispute Resolution Services (DRS) regional job categories.

Train new regional hires.

Create and deliver just-in-time, customized training for all DRS staff levels on new rules, procedures and policies and refresher training on topics identified through quality control reviews.

Empower through training both new and seasoned employees with the knowledge and skills necessary to help them gain confidence in their roles and ensure the consistent quality of their work.

Essential Job Functions:

Partners with the regional offices and infrastructure departments to conduct OntheJob Training for new and existing staff members conducting DRS essential functions
Works with staff across all firm groups to identify and prioritize risk in order to inform training content design
Builds out the program content design and facilitation for introductory and ongoing development needs, in close collaboration with Quality Control leadership teams and department senior management
Makes up for skill gaps and provides support in managing realtime assignments/tasks
Creates and delivers training to all DRS staff levels on new rules, procedures, and policies and refresher training on topics identified through quality control reviews
Independently prepares and conducts training that addresses critical technical training needs in area of expertise
Collaborates with People Solutions Onboarding Team to seamlessly integrate FINRA wide new hire training with DRS specific training and onboarding

Education/Experience Requirements:

Bachelor's degree and a minimum of six (6) years of experience in the alternative dispute resolution field; or an equivalent combination of education and experience.
Law Degree preferred.
Experience in management of FINRA arbitration cases preferred.
Experience in designing, developing, and delivering training and development programs.
Should possess problem solving skills and initiative required to assess situations and resolve problems.
Advanced working knowledge of relevant FINRA and SEC rules, the DRS Procedures Manual, MATRICS, and the DR Portal.
Advanced knowledge of expungement, expedited suspension procedures, the Federal Arbitration Act, DRS jurisdictional rules, exchanges that use DRS services, injunctive relief, statutory discrimination rules and laws, and discovery rules, policies, and procedures.
Expert critical thinking, research, and analytical skills.
Consistently works independently with limited supervision.
Consistently manages time effectively, completes assignments within budgeted timeframes and makes timely decisions.
Advanced ability to identify and prioritize risk.
Consistently and effectively articulates, through both excellent verbal and written communications skills, complex material into easily understandable language to be understood by recipient.
Expert relationship building skills.
Excellent oral and written communication skills required.

California:
Minimum Salary $106,400, Maximum Salary $200,200

Washington, DC:
Minimum Salary $106,400 Maximum Salary $191,800

Colorado/Hawaii:
Minimum Salary $92,500, Maximum Salary $166,800

New York, NY:
Minimum Salary $111,000, Maximum Salary $200,200

Washington State:
Minimum Salary $92,500, Maximum Salary $191,800

LI-Hybrid

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required._

Employees may be eligible for a discretionary bonus in addition to base pay. FINRA provides comprehensive health, dental and vision insurance. Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short
- and long-term disability, long-term care, business travel accident, disability and legal. FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement and many other benefits.

Time Off and Paid Leave*FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days (all pro-rated in the first year).

Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule).

Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment).

Full-time