- Direct the day-to-day activities of the sales department; plan, organize, and assign work as needed, develop and communicate strategies and goals, train and advise team of policies and procedures; develop business through direct sales solicitation; secure new clients; maintain existing clients while executing sales plans strategy to maximize profitability of the hotel; follow up on leads to gain additional business
- Increase profitable sales volume for the hotel by meeting and exceeding the financial and proactive selling goals established by executive management; ensure all pertinent aspects of solicitation, closing, and client communications are complete and documented
- Develop and assist with the hotel's marketing and sales strategy based on the hotel's state and strengths within each market segment; implement hotel's marketing and sales plan; become familiar with the hotel's demand segment and takes advantage of hotel's strengths against competitors while analyzing the competitors' strengths and weaknesses
- Analyze current/potential market sales and trends; coordinate all activity to maintain and increase revenue and market share through added business volume and increase rate; conduct ongoing competitor pricing and product analysis to ensure proper rate positioning and product offering relative to the competition
- Prepares departmental budget that reflects the hotel's business plan; forecast occupancy fluctuations and direct selling activities to maximize revenue; forecast occupancy changes based on market conditions; meet or exceed budgeted revenue per available room (REVPAR) for the hotel
- Achieve sales revenue goals by managing to sell in-house guests (this may include greeting tours, converse with guests during the continental breakfast and the rest of their stay with us) and room nights through outside sales calls, telemarketing, hotel site visits to include banquet facilities and tours, networking events; etc.
- Support Guest Services as the hotel's driving philosophy; demonstrates a commitment to Guest Services by responding to guests needs and providing resolution; execute the operational aspects of business booked (generating proposals, contracts, and guest correspondence)
- Perform other tasks as necessary or required to meet or exceed guest satisfaction
- Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
- Ability to understand financial documents, information, data, etc.; and the ability to integrate
- Promote the property by demonstrating a "top-notch" attitude toward our guests which includes anticipating the guests needs - be proactive
- Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
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Sales Manager - Montgomery, United States - Holiday Inn Express and Suites, Montgomery/Eastchase - RAM Hotels
3 weeks ago
Description
Who Are We?RAM Hotels - a dynamic, thriving,innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly andsteadfastly taken our place as a leader in the hospitality industry ofcorporate America; while serving some of the most well-known midscale hotelbrands in key markets throughout the Alabama and Georgia region. We strive to meet our customers' demandswhile continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more thansimply switch companies to advance your career, you become part of the RAMHotels family
POSITION: Sales Manager
JOB SUMMARY
The questionis, can you generate sales? Are youdriven to generate sales? Do you know what is important for a successful sale? Do you enjoy making presentations andbuilding long-lasting relationships to ensure that you are successful? Are you a natural-born leader who isconfident in your ability to make independent decisions? Are you an influencer who is motivated tomake it happen? Have you planned salespromotions, set sales goals, created advertising material, or trained a salesstaff? If you have this type of salesmindset - this is the job for you Asthe Sales Manager, you will be responsible for revenue production for the hotelwhile meeting or exceeding planned revenue objectives for occupancy and averagedaily rate (ADR). You must know how tosell the "product".
JOBRESPONSIBILITIES
•High school graduate or equivalent andtwo to three years work-related experience (Sales experience required)
•One year of progressive Salesexperience
INDUSTRYEXPERIENCE
•Previous experience in the hospitalityindustry (preferred)
•Experience in hospitality sales,policies, and procedures (preferred)
REQUIRED SKILLS
•Must be able totravel - up to 20%
•Persuasive interpersonal skills,self-directed, and independent
•Ability to work in a fast-pacedenvironment
•Must be flexible to work variedschedules
•Excellent written and oral communicationskills
•Ability to multi-task, listenattentively, problem-solve, and pay attention to detail
ESSENTIAL SKILLS
RAM Hotels hires the best people, we workextremely hard to provide benefits that make work-life balance that much moreenjoyable. As a leader in thehospitality industry, we promote advancement opportunities, we offer our eligibleemployees comprehensive health benefit packages for you and your family,vacation time, quarterly bonuses, 401K, and otheradditional perks being an employee of RAM Hotels.
RAM Hotels isan Equal Opportunity/Affirmation Action employer. All qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, disability, or protected veteran status.
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