Customer Service Manager - Silver Spring, United States - Christian Durand - State Farm Agent

Christian Durand - State Farm Agent

Verified Company

Silver Spring, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm Insurance and financial service products.

Responsibilities:

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customerfocused, needsbased review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

Group Life Insurance Benefits
401K
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Commission plus bonus
Valuable experience
Growth potential/Opportunity for advancement within my agency

Requirements:

Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Peopleoriented
Selfmotivated
Detail oriented
Dedicated to customer service
Ability to multitask
Ability to effectively relate to a customer

Bilingual

Spanish preferred

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.