- High School Graduate or equivalent.
- Six (6) months experience preferred in general and/or medical office with customer service experience.
- Experience with handling cash, typing and computers.
- Bi-lingual in Spanish and English preferred.
- Meets all active working position requirements in regards to accuracy, timeliness, and completeness of work performed.
- Fully competent in PBX operations, handles payments and upfront collections as required, and assists as requested in the QA process.
- Indexes orders in Order Facilitator and enters accurate and timely orders for designated patient exams.
- Responds to requests from other departments that directly affect patient care in an accurate and timely manner.
- Achieves and maintains active knowledge of the PTAC.001 Meditech Admissions policy in order to achieve and maintain registration accuracy of 95% or better.
- Maintains department upfront collection scores
- Assesses Admitting area to ensure patient wait times are under the department goal.
- Covers switchboard duties as needed.
- Knowledgeable of patient rights and position specific advance directives. Considers patients/families language, cultural, and religious beliefs when providing service. Performs well in stress and emergency situations.
- CMS Admitting requirements are followed, IM Letters, MSP Questionnaire, etc.
- Understands insurance authorizations and medical necessity.
- Maintain productivity standards set by management.
- Register lab referrals in a timely manner.
- Self-audit all Meditech scanned documents prior to shift end.
- Assist Information Desk/Receptionist as needed.
- Manage all patient tracking boards.
- Demonstrate sound judgment, patience and maintain a professional demeanor at all times
- Time management
- Ability to work in a busy and stressful environment
- Organizational skills and the ability to prioritize
- Strong computer skills
- Strong interpersonal, verbal and written communication skills
- Creativity, problem analysis and decision making
- Ability to work varied shifts
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Admitting Representative FT - McMinnville, United States - Willamette Valley Medical Center
Description
Position SummaryAdmitting Representative is responsible for interviews patients to obtain financial, demographic information and obtain Patient's/patient's representative signatures.
Minimum Qualification
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
