- Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
- Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
-
Lead Supervisor I
2 weeks ago
Coach Fremont, United StatesCoach - JobID: [Store Manager] As a Lead Supervisor at Coach, you'll: Enforce sales strategies, initiatives and growth across all categories; Coach team on how to incorporate trends into their selling experience with customers; Encourage team to build long-term relationships with ...
-
First Shift
1 week ago
Vestil Manufacturing Corporation Angola, United StatesProduction Hours Monday - Friday 7am-3:30pm · Responsibilities include; ensuring welders have the correct material to fabricate product; removal of completed product from welding area. In addition, the Material Handler is responsible for keeping the aisle ways clean, neat and ord ...
-
Unit Manager
2 weeks ago
The Laurels of Coldwater Coldwater, United States Full timeSign On Bonus for $10,000 · Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. · The Laurel ...
-
Part Time Mobile Clinic Clerk Technician
1 week ago
Branch-Hillsdale-St Community Health Agency Coldwater, United States Part timeUnder the supervision of the Clinic Supervisor alongside the Mobile RN, a Mobile Clinic Clerk Technician serves as part of the health care team by performing routine clerical and technical clinic tasks according to program guidelines and recommended public health core competencie ...
-
Retail Stocking Supervisor
2 weeks ago
Harbor Freight Tools USA, Inc. Coldwater, United StatesA Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do This role is perfect for you if you have recent leadership experience and are passionate ...
-
Maintenance Technician
1 week ago
EXO-S US LLC Coldwater, United States**SUMMARY**: To assist in keeping all applicable machinery, plant and grounds in the best possible condition by performing the following duties. · **ESSENTIAL ROLES AND RESPONSIBILITIES**: Include the following and other duties may be assigned. · - Lubricates all applicable machi ...
-
Utility, Molding
2 weeks ago
Summit Polymers Sturgis, United StatesSummit Polymers is a leading Tier 1 Automotive Supplier of automotive interior systems. As a world-class automotive supplier of injection molded interior trim, we specialize in the engineering, manufacturing, and assembly of feature based registers, consoles and trim panels. · JO ...
-
Loader Operator/laborer
1 week ago
Four Winds Concrete INC Blakeslee, United StatesFour Winds Concrete Inc. is a leading concrete supplier in Blakeslee, dedicated to providing high-quality products and services to our clients. We pride ourselves on our commitment to safety, efficiency, and customer satisfaction. We are currently seeking a skilled and motivated ...
-
Warehouse Lead
2 weeks ago
Abbott Laboratories Sturgis, United StatesAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medic ...
-
Abbott Laboratories Sturgis, United StatesAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medic ...
-
Resin Tech-1st Shift
1 week ago
EXO-S US LLC Howe, United States**Subject**:Employee Job Description · **Effective**:6/30/2015 · **Page: 1 of 3** · **Position**:Resin Tech · **Department**: Production · **Exempt** · **Non-Exempt x** · **GENERAL SUMMARY** · Responsibility to function as a Material Handler: Ensure that the employee handbook is ...
-
Forest Fire Training Center Manager
2 weeks ago
US Forest Service Williams, United States**Duties**: · - Duties listed are at full performance grade GS-11 level. · - Provide program leadership and direction in fire management training for the Forest. Monitor fire management training programs to ensure current training development and technical accuracy. · - Evaluate ...
-
Case Manager
1 week ago
Home Base Inc. Keyser, United StatesCase Manager/Wrap Facilitator · Home Base, Inc. · Keyser, WV 26621 · Do you enjoy working with families? Are you interested in Psychology, Social Work or Counseling, or looking to make a career change? Are you just starting out in Counseling, and want hands on experience? Make a ...
-
Toyota Kentucky Jonesville, United States Full timeOverview · Who we are · Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solut ...
-
Plant Project Coordinator, Powder Packaging
5 days ago
Abbott Laboratories Sturgis, United StatesAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medic ...
-
Assistant Microbiologist I
2 weeks ago
Abbott Laboratories Sturgis, United StatesAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medic ...
-
Maintenance Technician
1 week ago
EXO-S Howe, United States**SUMMARY**: To assist in keeping all applicable machinery, plant and grounds in the best possible condition by performing the following duties. · **ESSENTIAL ROLES AND RESPONSIBILITIES**: Include the following and other duties may be assigned. · Lubricates all applicable machine ...
-
eh&s supervisor
2 weeks ago
Berry Global Group Inc. Fremont, IN, United StatesOverview · Berry Global Berry Global, headquartered in Evansville, Indiana, is committed to its mission of 'Always Advancing to Protect What's Important.' With $13 billion in revenue for fiscal year 2019 on a combined pro forma basis from operations, Berry is a leading global sup ...
-
packer/handler
2 weeks ago
Berry Global Fremont, United States**Overview** · **About Berry** · Harnessing the strength in our diversity and industry-leading talent of 40,000+ employees across more than 250 global locations, we develop, design, and manufacture innovative products with an eye toward the circular economy. At Berry Global, we ...
-
Commercial Cleaner
2 weeks ago
Office Pride Fremont, United StatesBenefits:Weekly Pay · Competitive salary · Flexible schedule · Free uniforms · Opportunity for advancement · Training & development · BENEFITS: · Employee referral program · Employee appreciation · Paid training · Paid travel time between accounts · Quick growth programs for ...
Lead Supervisor I - Fremont, United States - Tapestry
Description
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to
directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment.
Sample of tasks required of role:
SALES:
Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
Endorses, models and develops team to deliver Coach's Selling and Service expectations
Enforces sales strategies, initiatives and growth across all categories
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
Productivity Management: holds sales team accountable for personal sales
Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style
Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
Sensitive to customer and team needs and tailors approach by reading cues
Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
Develops both self and individual product knowledge skills and remains aware of current collections
Understands the positive sales impact staffing has on the business and recruits accordingly
Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
OPERATIONS:
Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively
Demonstrates strong business acumen
Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
Maintains interior and exterior upkeep of the building with partnership from the corporate office
Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
Ensures all daily tasks are completed without negatively impacting service of Coach standards
Competencies required:
Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements:
Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at
Our Competencies for All Employees
Req ID: 110373