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    Procurement Analyst - Raleigh, United States - Penn Foster Inc

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    Description
    Summary

    The function of the Procurement Analyst is to work alongside the Order Management Specialist team to ensure desirable vendor pricing and partnerships.

    In doing so, this role will help provide high-level customer service in a timely manner including order/quote entry, order status, vendor acknowledgments, order processing, follow-up with customer issues/errors, and small projects.

    The ability to work as part of a team with other teams in the organization is a must.

    The Order Management Specialist team supports our sales staff by being the subject matter experts for pricing, quoting, and ordering products for jobs ranging from personal home offices to multi-million-dollar facilities.

    This position assists in overseeing the compliance of departmental order fulfillment goals and monitoring activities and personnel accordingly.

    Additionally, this role is responsible for creating detailed, complex reports using Excel and other similar tools at the request of leadership.

    Primary Duties and Responsibilities
    Provide order management support for assigned salespeople, following all guidelines for the Order Management Specialist team (approximately 20% of each day) to build familiarity with processes and procedures for the Order Fulfillment Team
    Maintain reports that analyze company profitability through performance standards and objectives being consistently met related to cost, quality/accuracy/errors, and time
    Lead and coordinate planning around pricing exercises, pricing adjustments
    Lead and coordinate planning around major projects to ensure we have accurate deliverables to the customer and the best competitive pricing
    Ensure direct shipments and better timing of orders from multiple vendors.
    Manage key reports for leadership utilizing Excel and business intelligence platforms
    Develop new reports as requested by leadership using Excel and other tools
    Pull customer data that is in our reporting system that needs manipulation/formatting in Excel via request of salespeople
    Ensure libraries of contracts for vendors and customers are up to date with all terms and conditions
    Develop process and understanding on how to manage costs from vendors in order to help push growth in margin
    Create a process to better understand customer contract pricing and where profitability can be enhanced through targeted negotiation
    Attend quarterly Community of Practice Call hosted by Steelcase with other dealers to build a network and enhance knowledge of best practices
    Provide administrator support of internal Business Intelligence software, known as MXB

    General Responsibilities:
    Always maintain a professional and courteous attitude.
    Maintain company procedures, policies, dress code, and safety procedures.
    Maintain a culture driven by the company values of integrity, excellence, and concern for others.
    Maintain a customer-driven organization.
    Other duties as assigned by leadership
    Supervisory Responsibilities
    None at this time, but the ideal candidate would have a strong desire to grow as a leader with Storr

    Substantial Goals
    Complete vendor assessments for the top ten key identified vendors
    Development of metrics for vendor performance around the won vs. loss ratio
    Development of a Program for Customer Contract Management
    Demonstrated proficiency in Order Fulfillment Processes

    Obstacles
    This is a new role in our organization. The ideal candidate will have personal accountability, vision, and a determined attitude.
    Cooperation between functional groups.
    Satisfaction by certain team members with the status quo. Resistance to change.
    Business volume disrupts progress.
    Accountability from leaders.

    Results
    Satisfactory meeting of goals above

    Education, Certificates, Licenses, Registrations
    Bachelor's degree from an accredited university, Business Administration, Business Analytics, or similar field is preferred
    Experience in working with Enterprise Software platforms such as SAP, Core, MS Business Central, or NetSuite
    Proven organizational and follow-through skills are required.
    A strong work ethic and the ability to manage a high volume of work is required.
    Strong written and verbal communication skills are required.
    A passion for excellence is required.
    A humble and teachable demeanor is required.
    Can effectively conduct business with all levels in the organization.
    Ability to deal with issues at the conceptual level and translate them into action plans.
    Ability to manage and motivate functional teams toward the achievement of common objectives.

    Physical Demands

    Work schedule:
    Monday - Friday, 8 AM to 5 PM with 1 hour for lunch.
    On-time attendance to work and all meetings is required.

    #J-18808-Ljbffr


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