- Responding to and prioritizing help desk tickets. The Helpdesk Specialist will escalate a ticket to the next level of support if he or she is unavailable or unable to resolve the issue
- Installing software, plugins and drivers as needed to fulfill support requests
- Assisting new employees with workstation / laptop set up and company accounts familiarization
- Remote hands. Setting up and breaking down of workstations as needed
- Remote hands. Rebooting on prem workstations and servers as needed
- Tracking and maintaining hardware inventory
- Maintaining workstation images and deployment cycles
- Be part of an on-call rotation for after hours support
- Excellent oral and written communication skills
- Strong attention to detail
- Strong knowledge of Mac OS and Windows operating systems
- Knowledge of the Adobe production suite, Avid and Autodesk software packages
- Familiar with wired and wireless network infrastructure (cabling, switches, access points) as well as basic TCP / IP networking
- Comfortable with audio / video devices and concepts (signal flow, patching, audio and video monitoring)
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Jazwares, LLC Culver City, United StatesAt Jazwares, we believe an innovative idea can come from anywhere, and anyone. We work collaboratively to achieve our goals and we have fun doing it Jazwares, a Berkshire Hathaway company, is a leading global toy manufacturer with an award-winning, robust portfolio of wholly owne ...
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1st Century Bank Los Angeles, United States1st Century Bank, a division of MidFirst Bank, is a full service bank with a vision of unparalleled client service in Los Angeles. The Bank's core principles are flexibility, responsiveness, and the ability to create tailored solutions, coupled with its commitment to provide exce ...
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IT Help Desk Specialist
3 weeks ago
TCWGlobal Santa Monica, United StatesIT Helpdesk Specialist · Santa Monica, CA Local candidates- Onsite 3 days a week) · $32-36hr ( Weekly pay) · 6 month contract (High potential for permanent and extension) · Full-time M-F 9am-5pm · Benefits: Medical/Dental/Vision · Our client's mission is to provide a healthcare c ...
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IT Help Desk Specialist
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TCWGlobal Santa Monica, United StatesIT Helpdesk Specialist · Santa Monica, CA Local candidates- Onsite 3 days a week) · $32-36hr ( Weekly pay) · 6 month contract (High potential for permanent and extension) · Full-time M-F 9am-5pm · Benefits: Medical/Dental/Vision · Our clients mission is to provide a healthc ...
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Neuro Wellness Spa Torrance, United StatesWelcome to Your Behavioral Health (YBH). Our mission is to guide individuals through the intricate landscape of behavioral health, ensuring that expert support is not only available but also easily accessible. At YBH, we pride ourselves on being a centralized hub teeming with res ...
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Neuro Wellness Spa Torrance, United StatesWelcome to Your Behavioral Health (YBH). Our mission is to guide individuals through the intricate landscape of behavioral health, ensuring that expert support is not only available but also easily accessible. At YBH, we pride ourselves on being a centralized hub teeming with res ...
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Tlapazola Event Rentals LLC Gardena, United States**About Us**: · Tlapazola Event Rentals is a leading provider of event equipment rentals, specializing in offering high-quality products and exceptional customer service. We pride ourselves on delivering seamless experiences for our clients, ensuring their events are unforgettabl ...
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Holland & Knight LLP Los Angeles, United StatesWe are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. · Description: · The IT Help Desk Support Specialist will Provide courteous, professional customer service and technical assistance, as well as assist ...
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Technical Support Specialist/help Desk
1 week ago
Global HIT Los Angeles, United States**MUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULED.** · **Summary**: · **Minimum Education**: · - High School Diploma · - Associate's Degree in a related field is preferred. · **Minimum Experience**: · - **Must be available to work any shift**: · - Experience in Ser ...
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Crossroads School Santa Monica, United States**Front Desk Associate** · **Status: Full-time** · Compensation Range: $ / Hourly Rate · **W E L C O M E T O C R O S S R O A D S** · **See the world differently.** · **ELEMENTARY SCHOOL** · Norton Campus · 1715 Olympic Boulevard, Santa Monica, CA 90404 · **MIDDLE & UPPER SCHOOL** ...
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Allegiance Gold Calabasas, United StatesJob Description · Job Description · Allegiance Gold, a premier precious metals firm in Calabasas, is seeking a talented · IT Help Desk Specialist · You will be responsible for providing technical assistance and support to our employees for computer systems, software, and hard ...
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Insight Global Los Angeles, United StatesThis retail company is seeking a Help Desk Specialist to join their help desk team The company is seeking an energetic individual with great communication and customer service skills. This individual will be taking on desktop administration responsibilities, primarily supporting ...
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IT Help Desk Specialist
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Allegiance Gold Calabasas, United StatesJob Description · Job DescriptionAllegiance Gold, a premier precious metals firm in Calabasas, is seeking a talented IT Help Desk Specialist · You will be responsible for providing technical assistance and support to our employees for computer systems, software, and hardware issu ...
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Help Desk Specialist
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iiicareer | Interesse International Inc. Torrance, United StatesThe IT Help Desk Specialist will be responsible for working with end users to resolve simple to complex technical issues in a geographically dispersed environment. The ideal candidate must have strong technical troubleshooting skills spanning areas including applications, operati ...
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iiicareer | Interesse International Inc. Torrance, United StatesThe IT Help Desk Specialist will be responsible for working with end users to resolve simple to complex technical issues in a geographically dispersed environment. The ideal candidate must have strong technical troubleshooting skills spanning areas including applications, operati ...
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MidFirst Bank Los Angeles, United States1st Century Bank, a division of MidFirst Bank, is a full service bank with a vision of unparalleled client service in Los Angeles. The Bank's core principles are flexibility, responsiveness, and the ability to create tailored solutions, coupled with its commitment to provide exce ...
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Help Desk Specialist
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iiicareer | Interesse International Inc. Torrance, United StatesThe IT Help Desk Specialist will be responsible for working with end users to resolve simple to complex technical issues in a geographically dispersed environment. · Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunit ...
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Help Desk Specialist
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Vivo Inc. Long Beach, United StatesOur client, a private equity company, is looking for a Help Desk Specialist to join its team in San Francisco, CA. This person will be coming in as a contractor for a short term project of 2 months. This is a fully onsite opportunity located in downtown SF. · Responsibilities: · ...
Help Desk Specialist - Santa Monica, United States - MakeMake Entertainment
Description
Helpdesk Specialist - MakeMake Entertainment
MakeMake is seeking a Helpdesk Specialist to join the Engineering department for its Santa Monica campus. The role will be hybrid; working at the office and from home to support artists and production staff in a tier one environment. The role will support employees working across all disciplines of production and post production. The helpdesk specialist will interact with staff via email, telephone, chat / Zoom as well as in person.
The position will report to the Head of IT. The Helpdesk Specialist will also interact closely with other members of the Engineering department to quickly and effectively resolve support issues.
Responsibilities include but are not limited to:
Preferred Skill Set
Interested applicants should email their resumes to
This is a staff role with paid time off, health benefits, 401k and more.
Salary range: 20/hr - 22/hr
