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IT Help Desk Specialist
3 weeks ago
Neuro Wellness Spa Torrance, United StatesWelcome to Your Behavioral Health (YBH). Our mission is to guide individuals through the intricate landscape of behavioral health, ensuring that expert support is not only available but also easily accessible. At YBH, we pride ourselves on being a centralized hub teeming with res ...
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IT Help Desk Specialist
2 weeks ago
Neuro Wellness Spa Torrance, United StatesWelcome to Your Behavioral Health (YBH). Our mission is to guide individuals through the intricate landscape of behavioral health, ensuring that expert support is not only available but also easily accessible. At YBH, we pride ourselves on being a centralized hub teeming with res ...
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Front Desk Event Specialist
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Tlapazola Event Rentals LLC Gardena, United States**About Us**: · Tlapazola Event Rentals is a leading provider of event equipment rentals, specializing in offering high-quality products and exceptional customer service. We pride ourselves on delivering seamless experiences for our clients, ensuring their events are unforgettabl ...
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IT Service Desk Specialist
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1st Century Bank Los Angeles, United States1st Century Bank, a division of MidFirst Bank, is a full service bank with a vision of unparalleled client service in Los Angeles. The Bank's core principles are flexibility, responsiveness, and the ability to create tailored solutions, coupled with its commitment to provide exce ...
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Help Desk Specialist
1 week ago
Profit by RPO Orange, United States_**Overview**:_ · - IT Service Desk hours are Monday - Thursday from 7:30 am to 5:30 pm and every other Friday from 7:30 am to 4:30 pm. · - Averaging 380 IT Service Desk tickets per month through the central IT Help Desk across all City departments. · - Approximately 850 users wi ...
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Help Desk Specialist
2 weeks ago
iiicareer | Interesse International Inc. Torrance, United StatesThe IT Help Desk Specialist will be responsible for working with end users to resolve simple to complex technical issues in a geographically dispersed environment. The ideal candidate must have strong technical troubleshooting skills spanning areas including applications, operati ...
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IT Help Desk Support Specialist
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Holland & Knight LLP Los Angeles, United StatesWe are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. · Description: · The IT Help Desk Support Specialist will Provide courteous, professional customer service and technical assistance, as well as assist ...
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Help Desk Specialist
1 week ago
iiicareer | Interesse International Inc. Torrance, United StatesThe IT Help Desk Specialist will be responsible for working with end users to resolve simple to complex technical issues in a geographically dispersed environment. The ideal candidate must have strong technical troubleshooting skills spanning areas including applications, operati ...
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Help Desk Specialist
2 weeks ago
iiicareer | Interesse International Inc. Torrance, United StatesThe IT Help Desk Specialist will be responsible for working with end users to resolve simple to complex technical issues in a geographically dispersed environment. · Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunit ...
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Help Desk Specialist Ii
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Jazwares, LLC Culver City, United StatesAt Jazwares, we believe an innovative idea can come from anywhere, and anyone. We work collaboratively to achieve our goals and we have fun doing it Jazwares, a Berkshire Hathaway company, is a leading global toy manufacturer with an award-winning, robust portfolio of wholly owne ...
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Technical Support Specialist/help Desk
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Global HIT Los Angeles, United States**MUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULED.** · **Summary**: · **Minimum Education**: · - High School Diploma · - Associate's Degree in a related field is preferred. · **Minimum Experience**: · - **Must be available to work any shift**: · - Experience in Ser ...
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C3 Systems and Security Torrance, United StatesJob Description · Job DescriptionJob description · Level 1 HelpDesk Technician /Service Desk Specialist · Do you want to work in an environment where you get to play with new tech on a day- to-day basis? We do this stuff for FUN, not just work · Do you want to be challenged as an ...
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Front Desk Event Specialist at
1 week ago
Tlapazola Party Rentals LLC Gardena, United StatesJob Description · Job DescriptionAbout Us: · Tlapazola Event Rentals is a leading provider of event equipment rentals, specializing in offering high-quality products and exceptional customer service. We pride ourselves on delivering seamless experiences for our clients, ensuring ...
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Ms Dynamics Help Desk Specialist
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Motive Companies Fountain Valley, United States**Responsibilities**: · - The MS Dynamics Specialist will assist with implementations, create workflows, alerts and reports · - Power App development experience plus · **Skills / Other**: · - Solid accounting knowledge · - Advanced Excel skills · - Strong work ethic · - Experienc ...
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Help Desk Specialist
2 weeks ago
Vivo Inc. Long Beach, United StatesOur client, a private equity company, is looking for a Help Desk Specialist to join its team in San Francisco, CA. This person will be coming in as a contractor for a short term project of 2 months. This is a fully onsite opportunity located in downtown SF. · Responsibilities: · ...
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IT Help Desk Specialist
2 weeks ago
TCWGlobal Santa Monica, United StatesIT Helpdesk Specialist · Santa Monica, CA Local candidates- Onsite 3 days a week) · $32-36hr ( Weekly pay) · 6 month contract (High potential for permanent and extension) · Full-time M-F 9am-5pm · Benefits: Medical/Dental/Vision · Our client's mission is to provide a healthcare c ...
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IT Help Desk Specialist
3 weeks ago
TCWGlobal Santa Monica, United StatesIT Helpdesk Specialist · Santa Monica, CA Local candidates- Onsite 3 days a week) · $32-36hr ( Weekly pay) · 6 month contract (High potential for permanent and extension) · Full-time M-F 9am-5pm · Benefits: Medical/Dental/Vision · Our client's mission is to provide a healthcare c ...
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Help Desk Specialist
2 weeks ago
Ledgent Technology Irvine, United StatesMedical Device client is seeking a Help Desk Specialist for a 3 month contract in Irvine, CA · Location - Irvine, CA · Max Pay - $30.21 · Summary: · The main function of a Help Desk Specialist is to provide technical assistance to computer system users. A typical technical help d ...
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Help Desk Specialist
4 weeks ago
Insight Global Los Angeles, United StatesThis retail company is seeking a Help Desk Specialist to join their help desk team The company is seeking an energetic individual with great communication and customer service skills. This individual will be taking on desktop administration responsibilities, primarily supporting ...
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IT Help Desk Specialist
2 weeks ago
TCWGlobal Santa Monica, United StatesIT Helpdesk Specialist · Santa Monica, CA Local candidates- Onsite 3 days a week) · $32-36hr ( Weekly pay) · 6 month contract (High potential for permanent and extension) · Full-time M-F 9am-5pm · Benefits: Medical/Dental/Vision · Our clients mission is to provide a healthc ...
Help Desk Specialist - Carson, United States - Acro
Description
HELP DESK SERVICE SPECIALIST 2
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
Local Candidates
75% onsite and 25% remote
RESPONSIBILITIES
Responsible for providing first-level support for fiber, network, and systems issues by answering, responding, and solving customer's technical requests in a non-scripted environment or elevating tickets to the appropriate team members for further action.
Writing customer communications, processes, and other customer-facing documentation.
Proactively monitor, analyze, and troubleshoot information technology issues and own, follow-up, and drive problem resolution.
Work within an Agile environment.
QUALIFICATIONS
Solid knowledge of Service Desk and Customer Support center operations.
Minimum of two (2) years' hands-on experience troubleshooting various hardware and software products, including, but not limited to: desktops, laptop/tablets, printers, Microsoft Windows, Microsoft Office products, Microsoft Active Directory, wired LAN/WAN, VPN, antivirus, remote access technologies, and mobile devices.
An Associate's degree in an Information Technology related field.
Have a proactive nature with the ability to solve problems.
Be able to work on multiple projects, activities, and tasks, simultaneously.
Have excellent customer service, interpersonal, and communication skills, including the ability to explain technical information to customers, as needed, to effectively train/advise them on information technology issues.
The ideal candidate should have one or more of the following certifications:
CompTIA A+, CompTIA Network+, CompTIA Security +
MCSA: Windows 10
MCSE: Desktop Infrastructure
HDI – CSR
ITIL
Udemy IT Help Desk Professional