- Performs pre-registration/registration processes, verifies insurance coverage and obtains authorizations and notifications. Calculates patient liability according to verification of insurance benefits, collects deposits and copayments. Accurately and completely documents all information into the patient records system to ensure maximum reimbursement. Obtains all necessary signatures and documentation requires by the patient's insurance plan. As assigned, conducts patient visits for bedside registration to expedite the completion of the patient registration.
- Provides financial counseling to patients and their families. Explains FHP financial policies and provides information as to available resources and avenues for alternative payment arrangements. Assists patients and their families in completing financial assistance paperwork when appropriate.
- Acts as a liaison between the patient, billing department, and payor to enhance account receivables performance, resolve outstanding issues and/or patient concerns, and to maximize service excellence.
- Communicates with physicians, clinical and clinic staff, nursing and Health Information Management Services to resolve outstanding issues and/or patient concerns. Works to meet the patients' needs in financial services.
- Meets or exceeds productivity standards. Completes daily assignments and maintains accurate production logs and records. Identifies opportunities to improve work processes and practices good work group dynamics.
- Provides a variety of patient services and financial services tasks. May be assigned to functions such as transporting patients, provide training for new staff, collecting and releases patient valuables in accordance with FHP policies, posting daily deposits, or conducting other work assignments of the Patient Financial Services team.
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Foundation Health Fairbanks, United StatesResponsibilities include pre-registration, receiving physician orders, insurance verification, gathering pre-authorizations, scheduling, and pre-certifications for assigned area. Maintains records and produces statistical reports as required. May distribute educational materials ...
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FOUNDATION HEALTH SERVICES Fairbanks, United StatesOverview: · Responsibilities include pre-registration, receiving physician orders, insurance verification, gathering pre-authorizations, scheduling, and pre-certifications for assigned area. Maintains records and produces statistical reports as required. May distribute education ...
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FOUNDATION HEALTH SERVICES Fairbanks, United StatesOverview: · Responsibilities include pre-registration, receiving physician orders, insurance verification, gathering pre-authorizations, scheduling, and pre-certifications for assigned area. Maintains records and produces statistical reports as required. May distribute educationa ...
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Leidos QTC Health Services Fairbanks, United StatesLeidos QTC Health Services is the nation's largest provider of disability and occupational health examination services. We are passionate about our country's veterans and service members, united as a team and inspired to make a difference. Leidos QTC Health Services is dedicated ...
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ATI Physical Therapy Fairbanks, AK, United States Full timeOverview: · New Graduates and Experienced Clinicians are welcome to apply · Stronger Together: · ATI is the largest outpatient orthopedic physical therapy company under one brand, growing to over 900 locations in 24 states. We strive to preserve our friendly atmosphere with o ...
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Leidos QTC Health Services Fairbanks, United StatesLeidos QTC Health Services is the nation's largest provider of disability and occupational health examination services. We are passionate about our country's veterans and service members, united as a team and inspired to make a difference. Leidos QTC Health Services is dedicated ...
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Alaska Behavioral Health Fairbanks, United StatesClinician I/II or Senior Licensed Clinician | Alaska Behavioral Health · Partial Hospitalization Program - Child | Fairbanks, AK · Salary Range: $60,000 to $110,828 · Who We Are · Our mission is to strengthen Alaska communities and improve the lives of our clients by delivering e ...
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Foundation Health Fairbanks, United StatesMake your move to Alaska Experience the midnight sun in the summer, a front-row seat to the northern lights in the winter, and the opportunity to advance your career as you broaden your scope of practice. · Tanana Valley Clinic 1st Care, a walk-in medical clinic, is seeking a Ph ...
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Alaska Behavioral Health Fairbanks, United StatesWho We Are · Our mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services. We believe all Alaskans, with all mental health and addiction needs should have access to the best possible care. We are com ...
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Registration & Scheduling Representative I - TVC 1st Care Clinic - Fairbanks, United States - Foundation Health
Description
This position greets patients and families, conducts patient registration, and obtains financial reimbursement and applicable insurance information for all patients accessing service at FHP medical facilities. Reviews all account information to optimize collection efforts and system recording events. Expedites reimbursement, ensures compliance, and resolves issues as they arise to promote point of service decisions. Performs financial counseling when appropriate. Explains and obtains signatures on registration materials and legal forms, such as Consent for Healthcare Services, Financial Agreement, Advance Directive, Patient Grievance policy.
About Tanana Valley Clinic
Tanana Valley Clinic (TVC) has provided state-of-the-art medical services to the Fairbanks Community and Interior Alaska for over 50 years. TVC is a 60-provider multi-specialty group. We have an excellent group of physicians and clinical staff, many of whom have been at TVC for 20+ years, as a testament to our friendly work environment. Our passionate staff seek to make TVC the Medical Home for the people of the Interior of Alaska.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
High school diploma/GED or equivalent working knowledge.
Requires excellent customer service skills and knowledge, as normally acquired with one (1) or more years of related work experience. Requires the ability to manage multiple tasks simultaneously between heavy phone volume, multiple computer systems and frequent interruptions with minimal supervision and ability to work independently. Requires excellent interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Must have the ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment.
Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.
As is typical in this industry, variable shifts and hours, and on-call duties may be required.
PREFERRED QUALIFICATIONS
Medical terminology experience is preferred.
Prior experience with clinic and/or hospital registration and prior authorizations is preferred.
Notary license and experience preferred.
Additional related education and/or experience preferred.
Foundation Health Partners is an EEO/AAP employer; qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
