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    Helpdesk Support Analyst - Atlanta, United States - Expedite Technology Solutions LLC

    Expedite Technology Solutions LLC
    Expedite Technology Solutions LLC Atlanta, United States

    4 weeks ago

    Default job background
    Description

    Skills and Qualifications:
    3+ years of work experience minimum
    + Certification
    Strong customer service skills
    Strong oral and written communication skills
    Proficient in understanding network infrastructure and wireless support
    Prior experience with Desk Side support is a MUST
    Microsoft Windows certification is a plus
    ITIL experience/certification is a plus
    Must have clean criminal record with the ability to pass fingerprint background check
    Must be authorized to work in the United States
    Must hold a valid driver's license and dependable personal vehicle


    Personal Attributes:
    Must be punctual, present and visible throughout the workday
    Creative, curious, analytical, enthusiastic and display strong attention to detail
    Ability to work independently and effectively on tight deadlines, as necessary
    Excellent command of English language
    Exceptional customer service skills, including the ability to interact professionally with a
    diverse group of customers
    Positive and productive team player
    Desire to learn new skills as technology evolves
    Business casual attire (i.e., no sweat pants or jeans with holes; sneakers/basketball shoes
    allowed)
    Neat and clean appearance to include personal hygiene
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