Customer Service Representative - Proctor, OK, United States - Horizon Group

Horizon Group

Verified Company

Proctor, OK, United States

2 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Reference number:

Customer Service Representative (m/f/d)
in the field of Supply Chain Management

AfA Bremen
Schlachte 27/28
28195 Bremen

Phone:

Responsibilities:

Processing incoming customer orders
Preparation of export and customs documents
Handling of longterm supplier declarations and proof of delivery documents
Management and processing of customer consignment warehouses
Maintenance of customerbased master data in the ERP system
Close coordination with sales, production planning, production and shipping departments
Ensuring optimal support for a defined customer base
Handling of complaints in close coordination with sales and quality management
Participation in special projects, such as the implementation of SAP/R3 or the further development of processes

Requirements:

Successfully completed commercial apprenticeship (preferably in the industrial or wholesale and foreign trade sector)
Knowledge of customs/export is an advantage
Professional experience in customer service, order processing and export handling in a manufacturing company
Proficient in working with ERP systems (ideally Navision & SAP/R3) and common MS Office applications
Excellent written and verbal English skills
Independent, selfmotivated and goaloriented work style
Reliability and team spirit
Strong customer and service orientation
Handson mentality