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IT Support Specialist
3 days ago
TEKsystems Grand Rapids, United States Contract to RegularDescription: · The Help Desk Support Technician will be responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, and self-service requests. You will answer questions on basic technical issues and offer advice to solve them. The Help ...
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IT Support Desk Specialist
2 days ago
CFS - Technology Grand Rapids, United StatesJob Description · Job DescriptionPosition: IT Service Desk Specialist · A leading provider of IT Services in the Grand Rapids, MI area is seeking a full-time, permanent IT Service Desk Specialist to join their growing team. Here are a few reasons why you should apply: · Opportuni ...
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Administrative Support Specialist
4 weeks ago
Harvest Wealth Advisors Grand Rapids, United StatesJob Description · Job DescriptionAre you analytical and technical in nature? Are you sincere in building client relationships? Do you thrive in a position that is orderly and systematic? If so, this may be the job for you Harvest Wealth Advisors are looking for someone who posses ...
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Technical Support Specialist
23 hours ago
US Signal Company LLC Grand Rapids, United StatesJob Description · Job DescriptionWhat we do: · US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services — all powered by its expansive, robust fiber network. US Signal also ...
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Administrative Support Specialist
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Valmark Financial Group Grand Rapids, United StatesJob Description · Job DescriptionAre you analytical and technical in nature? Are you sincere in building client relationships? Do you thrive in a position that is orderly and systematic? If so, this may be the job for you Harvest Wealth Advisors are looking for someone who posses ...
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Technical Support Specialist
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US Signal Company LLC Grand Rapids, United StatesJob Description · Job DescriptionWhat we do: · US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services — all powered by its expansive, robust fiber network. US Signal also ...
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Yardi Support Specialist
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Monarch Investment and Management Group Grand Rapids, United States**Yardi Support Specialist** · Information Technology - -- Grand Rapids, Michigan · Monarch Investment is the 9th largest multifamily property owner in the country with over 66,500 apartments, spanning 21 states along with a ski/snowboard resort in Colorado. We are privately ow ...
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Operations Support Specialist
3 weeks ago
Aquinas College (Michigan) Grand Rapids, United StatesSummary and Purpose: · As the Operations Support Specialist, you will play a crucial role in supporting the efficient operation of the physical plant department, facility services, and campus operations as a whole. This role involves a combination of administrative duties and pr ...
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IT Technical Support Specialist
4 days ago
Head Start for Kent County Grand Rapids, United StatesJob Description · Job DescriptionPosition Overview: · The Technical Support Specialist assists in the implementation and maintenance of effective technical information systems that supports program and individual departmental operations of the agency. · Essential Duties and Respo ...
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Desktop Support Specialist
3 weeks ago
Quantum World Technologies Inc. Kent, United StatesJob Description: · Provide customer facing end-user support that includes: · ? Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. · ? Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. · ? Perform ...
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Family Support Specialist
1 week ago
Kent Youth & Family Service Kent, United States[This position is responsible for providing comprehensive child/family support services to children 3 to 5 years and their families; provide support, training, and case management to assist parents in meeting their family's needs; enhance parents' role as the primary influence on ...
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Family Support Specialist
1 week ago
Arbor Circle Corporation Grand Rapids, United States Part timeJob Description · Job DescriptionThis is a Part-Time Position · Position Requirements · Responsibilities include home visits with families, helping to set and meet goals related to child / family development, parenting and accessing community service. Positive outcomes are achiev ...
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ATM Technical Support Specialist
3 weeks ago
Lake Michigan Credit Union Grand Rapids, United StatesPrimary Location: Grand Rapids. Employee Status: Full-time hourly Estimated Hours/ Week: 38 hours/week. Remote: No. What Youll Get: (note varied offerings based on role and hours) Weekly Pay Comprehensive Health & Wellness package including Medical Technical Support, Support Spec ...
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Support Specialist
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Acrisure LLC Grand Rapids, United States**Acrisure LLC** · **Support Specialist (The Campbell Group)** · **The Campbell Group - Grand Rapids, MI - Full Time** · **The Campbell Group** is a leading multi-line insurance broker, one of the largest in the state. Our office is conveniently located in Kentwood, on Broadmo ...
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ATM Technical Support Specialist
2 days ago
Lake Michigan Credit Union Grand Rapids, United StatesPrimary Location: Grand Rapids · Employee Status: Full-time hourly · Estimated Hours/Week: 38 hours/week · Remote: No · What You'll Get: (note varied offerings based on role and hours) · * Weekly Pay · * Comprehensive Health & Wellness package including Medical (with prescription ...
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Tier 1 IT Support Specialist
4 weeks ago
Applied Innovation Grand Rapids, United StatesSummary: · Applied Innovation is seeking a detail oriented, self-motivated individual to assist in the day to day operations of serving clients in our Managed Network Services department as a Tier 1 IT Support Specialist. · The position is located at 5555 Glenwood Hills Pkwy SE ...
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IT Support Specialist
1 week ago
Rubix Technology Grand Rapids, United StatesIT Support Specialist Job Summary · Rubix Technology is looking for an IT Support Specialist to provide our team with top-notch assistance This individual will make sure any technical issues are resolved efficiently so operations run smoothly for Rubix customers. This role is a g ...
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Sales Operations Support Specialist
2 weeks ago
Applied Innovation Grand Rapids, United StatesJob Description · Job DescriptionApplied Innovation is looking for a self-motivated, highly energetic, and detail-oriented candidate to fill a full-time opportunity in the Sales Operations Support department. Candidates must possess excellent organizational and communication skil ...
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Support Specialist
3 weeks ago
The Salvation Army Harbor Light Center Grand Rapids, United States**Purpose**: · Maintain a safe and orderly recovery environment for clients, staff, visitors and guests. · **Summary**: · Observe people, places, events, and report or correct situations detrimental to the status quo. · **Primary Duties and Responsibilities**: · - Present a posit ...
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Commercial Loan Support Specialist I
19 hours ago
Mercantile Bank Grand Rapids, United StatesAs a Commercial Loan Support Specialist, you will help Commercial Lenders and Commercial Administrative Assistants in a number of different ways. You will take ownership of various administrative tasks that are required to be done on a regular basis. Support Specialist, Commercia ...
Service Support Specialist - Grand Rapids, United States - Gerotech
Description
DEPARTMENT: Service LOCATION: Grand Rapids, MI POSTED: December 10, 2021
****Service Support Specialist****
**Let us help you****reach your potential.**
The **Service Support Specialist** will possess excellent organizational skills, a great attitude, and the ability to communicate and work well with others. In addition, the Service Support Specialist will be responsible for the maintenance/administration of our on-hand parts inventory along with supporting our customers by providing technical information, consultation on parts needed and processing orders in an efficient, professional manner.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Provide superior customer service to internal and external customers.
Research open service orders and follow up with technician notes and paperwork that is required.
Receive and enter/update service calls in Gerotech software.
Working with the scheduler daily to determine when customers are scheduled for onsite service by a technician.
Continuously review current processes and procedures for efficiency in work performed for both internal and external customers.
Assist with periodic physical inventory of stock parts at Gerotech facility or company service vans, as required.
Keep management informed of significant changes in products, services and personnel that could affect company reputation, growth, and profits.
Processes open service orders performs service billing.
Customer survey Administration
**EDUCATION AND EXPERIENCE:**
Minimum High School Diploma/GED
Two (2) year degree or higher preferred
2 years of experience in a related role is strongly preferred.
Hi-lo/Forklift experience.
Excellent communication skills, oral and written.
Basic computer skills including Microsoft Outlook, Word, and Excel
Positive, professional attitude and customer service background
**COVID-19:**
Full COVID-19 vaccination required
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k) match, life insurance, disability and more.
****Easily apply to our Service Support Specialist position****
****within our****
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