- Willing to make 100+ calls a day
- Good organizational skills
- Proper phone etiquette
- Good customer service
- Fast thinker / adaptable
- Basic understanding of Imperial and Metric values
- Must learn the COMPANY values and vision to properly represent our company.
- Maintaining a CRM system to properly document and track customer contacts and information.
- Conducting market research to identify potential customers and generate new leads.
- Cultivating strong relationships with new customers while maintaining existing client relationships.
- Work closely with other team members to implement growth strategies and assure consistent, excellent customer service.
- Ability to analyze sales data to recognize and capitalize on trends.
- Basic understanding of products offered to identify customer needs.
- Answer customer questions regarding products, availability, and credit terms via phone or email.
- Ability to manage multiple projects at the same time.
- Demonstrate strong interpersonal skills and ability to engage with all levels of staff and management inside and outside the company.
- Ability to sit for 8 hours per day
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customer service representative - Bolingbrook, United States - EOTM - Partners Professional
Description
Job Description
Job DescriptionSEEKING A CUSTOMER SERVICE REPRESENTATIVE THAT HAS HANDLED LARGE CALL VOLUME IN BOLINGBROOK, IL.
Have you worked in a call center or office assisting a team by making a large number of calls to potential clients and then inputting the necessary data from those calls into a computer program? Do you have great phone etiquette and customer service skills? If so, we encourage you to apply for this position.
This is a temp-to-perm opportunity
Payrate: $19 - $20/hr.
Prospecting/New Business Development Job Responsibilities and Duties
Please apply today
Company DescriptionOur Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and "Smart Hire" modalities.