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Palm Beach

    Help Desk Team Lead - Palm Beach, United States - LHH

    LHH
    LHH Palm Beach, United States

    4 weeks ago

    LHH background
    Description

    LHH Recruitment Solutions is currently seeking a Help Desk Lead / Manager to who can bring their leadership and technical expertise to our team. This role is suited for an individual with a proven track record in informal leadership, such as mentoring, and who aspires to enhance their career with a management title. This is an on-site position, reporting out of the West Palm Beach office.

    Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.

    (Must be within a 30-minute drive radius of West Palm, MUST have Tier III & Leadership Experience)

    Responsibilities:

    • Lead and mentor a team of IT professionals, fostering a collaborative work environment.
    • Manage and oversee IT hardware infrastructure and help desk operations.
    • Develop and enforce cybersecurity protocols.
    • Coordinate with various departments to ensure seamless integration of IT services.
    • Drive the implementation of Microsoft tools (Azure, AD) and Power BI within the organization.

    Qualifications:

    • Proven experience as a Level 3 Team Lead or equivalent in IT.
    • Strong background in hardware, help desk, and cybersecurity.
    • Proficiency in Microsoft environments (Azure and AD), Power BI preferred.
    • CompTIA or similar certification is highly desirable.
    • Strong communication and cross-functional collaboration skills.

    Compensation:

    • $70,000 - $82,5000. Salary will be commensurate with experience and qualifications.

    Type of Hire:

    • Full-time, permanent position.
    • Competitive salary with potential for growth.
    • The opportunity to join a growing organization with a significant regional footprint.
    • Comprehensive benefits package and a dynamic work environment.
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