Retail, Team Lead Operations - West Palm Beach, United States - Crocs

Crocs

Verified Company

West Palm Beach, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Retail, Team Lead Operations:

Requisition ID: 3210
Job Location(s): West Palm Beach, FL, US, 33401
Overview:

As an Operations Team Lead, you will play a vital role in providing exceptional experiences and service to our consumers daily.

Our responsibilities will include overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives.

This role offers opportunities for growth alongside our exceptional teammates and industry partners.

What You'll Do:

Deliver outstanding service to our consumers using our C.H.A.R.M.S service model
Maintain consistent operational standards, both on the sales floor and in the backroom through coaching training and accountability
Lead the store team in meeting and exceeding performance metrics including sales, consumer service, and other targets
Coordinate, delegate, prioritize and meet store deadlines, following up on daily activities within the building
Proactively contribute t creating an enjoyable team environment that encourages the sharing of suggestions, ideas, and concerns
Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintenance of cleanliness and recovery standards
Adhere HEYDUDE Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table:

Must be 18 years or older
Proven leadership skills with the ability to challenge, empower, and drive team results
Excellent communication skills (written and verbal) when interacting with store team members, operations managers, district managers and corporate partners
Valid driver's license and clean driving record may be required
Desire to succeed in a high growth, fastpaced retail environment
Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to move merchandise with appropriate equipment to and from backroom and sales floor daily
Ability to place and arrange items on all shelves and racks daily
Ability to climb and descend ladders carrying merchandise daily
Ability to lift 30 pounds or more with assistance daily
Ability to be on your feet for at least 8 hours per shift and to continuously move around all areas of the store daily
Ability to also be required to stand, walk, kneel, or balance for a duration of time daily
Ability to read instructions, reports, and information on computer/register screens and to key information into computer daily