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Enon Valley

    Technical Support Specialist - Enon, United States - Compunnel Inc.

    Compunnel Inc.
    Compunnel Inc. Enon, United States

    3 weeks ago

    Default job background
    Description

    Position:: Technical Support Specialist

    Location:: Enon, OH

    Experience Requirements:

    • Prior help desk experience preferred

    Skill Requirements:

    • Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices
    • Knowledge of non-standard equipment that is not connected to the Speedway network
    • Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made
    • Ability to research and resolve issues
    • Capable of working in a fast-paced environment
    • Excellent verbal communication skills and the ability to explain technical information in layman's terms
    • Well organized with the ability to work under pressure and meet tight deadlines
    • Excellent understanding of intra-department functions and operations
    • Ability to perform repeated bending, standing and reaching
    • Ability to occasionally lift up to 40 pounds
    • Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department
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