- Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
- Provide support to client identified VIPs
- Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
- Perform Install/Move/Add or Change (IMAC) activities.
- Perform all assigned desk-side support activities
- Display outstanding technical and professional services skills at all times
- Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
- Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
- Understands and follows all documented service operations policies and procedures.
- Other duties or certifications may be assigned to meet business needs
- Typically requires technical school certification or equivalent of 1-2 years of relevant experience
- Knowledge of relevant software and hardware systems
- May require additional customer-specific certifications or training as required
- Excellence in communication and customer-facing skills
- Strong oral, written and interpersonal skills
- Ability to follow instructions and processes with minimal instruction
- Ability to lift and or move various computer equipment up to 50 lbs.
- Must own a basic repair kit
- Additional requirements may exist if offer of employment is extended
-
On-site IT Support Technician
2 weeks ago
a2b technologies inc. Abington, United StatesLevel 2 (intermediate) Bench and On-site Computer Support Technician Wanted (Abington PA) · **Background checks are required.** · **Travel**: This position would require you to be in office daily, and then subsequently travel throughout the greater Philadelphia suburban area to b ...
-
Technology Support Technician
3 weeks ago
Cove Risk Services LLC Braintree, United StatesTechnology Support Technician · *** · Support and assist users with technology issues across all departments. · **Essential Job Functions**: · Provide technical assistance to computer system users. Answer questions or resolve computer problems for employees in person, via telepho ...
-
IT Support Technician
2 weeks ago
Boston Technology Cambridge, United StatesWe are looking for someone to come in and help with the cleaning and re imaging of their desktops and the transition from Windows 10 to 11. · Install, monitor, troubleshoot, replace, and support, desktop infrastructure, end user equipment · Reimaging all the desktops (Clonezilla) ...
-
IT Support Technician
1 week ago
Ira Green Inc. Providence, United StatesThis position is primarily responsible for support and maintenance of Ira Green IT Infrastructure including endpoints, servers, network and mobile. · ESSENTIAL DUTIES & RESPONSIBILITIES · - Responsible for providing day-to-day technical support to employees for a range of routine ...
-
Desktop Support Technician
2 weeks ago
Manet Community Health Center Quincy, United States**General Definition and Scope of Job**: · **Core Responsibilities**: · - Diagnose and resolve computer problems and requests from users in a timely manner. Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and sof ...
-
Onsite Support Technician
3 weeks ago
ComTec Consultant East Walpole, United States**Position: Onsite Support Tech** · **Location: Walpole, MA ** · **Duration: 12 Months** · **Description**: · **High Level**: · - Provide daily onsite IT support at the Walpole, MA site. (5 days a week onsite, 8 hours per day M-F) · **Specifics**: · - Intake and resolution of Lev ...
-
Desktop Support Technician
2 weeks ago
Boston Networks, LLC Stoneham, United States**This is NOT a position for someone that lives outside the Boston Area.** · **Experience with the following technologies is a MUST**. · - Basic Network Technologies - DHCP/DNS/IP Subnets · - Microsoft Office365 - Client is a heavy user and advanced knowledge of O365/Sharepoint/A ...
-
Desktop Support Technician
2 weeks ago
F2OnSite Bridgewater, United StatesOur client is looking for a Part Time Desktop Support Technician in Bridgewater, NJ. Technician will do 2 weeks training on site (80 hours total) and then be used as a back up technician in the future (a few days or a week or so per month - it will vary). · Desktop Support Techn ...
-
Child Support Technician
2 weeks ago
State of Rhode Island Providence, United States**Class Definition**: · GENERAL STATEMENT OF DUTIES: To provide support services to social service staff responsible for working with children and their families; to provide motor vehicle transportation for children and their families to medical/counseling/evaluation and other ap ...
-
Software Support Technician
3 weeks ago
Heilind Electronics Providence, United States**JOB SUMMARY** · Under direct supervision, installs, maintains, tests, and repairs systems and networks. Utilizes basic technical knowledge to support IT initiatives and provide first-level technical information systems support to the global user community. Resolves routine tech ...
-
Lab Support Technician
17 hours ago
Boston Medical Center Boston, United StatesBoston Medical Center (BMC) is more than a hospital. It ́s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-base ...
-
Desktop Support Technician
2 days ago
City of Somerville Somerville, United States**Statement of Duties**: · **Essential Functions**: · The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the ...
-
Lab Support Technician Ii
2 weeks ago
DENS Facility Services Cambridge, United StatesIt's fun to work in a company where people truly BELIEVE in what they're doing · - We're committed to bringing passion and customer focus to the business._ · Job Summary · Flagship Lab Services is seeking Life Science Laboratory Technicians II with Lab experience to join our dyna ...
-
Desktop Support Technician
2 weeks ago
TEKsystems Abington, United StatesJob Description · Job Description Duration · 5 · Duration Unit · Month(s) · Req Description · Description · TJU needs a team of 5 desktop techs to come in behind large deployments for the Epic project and provide some post-deployment support. · 3-5 years' experience · Windows 10 ...
-
Lab Support Technician Ii
2 days ago
Flagship Facility Services LLC Cambridge, United StatesIt's fun to work in a company where people truly BELIEVE in what they're doing · - We're committed to bringing passion and customer focus to the business._ · **Job Summary**: · Flagship Lab Services is seeking Life Science Laboratory Technicians II with Lab experience to join our ...
-
Life Science Field Support Technician
1 week ago
ChemoMetec Inc. Somerville, United States**Who are we?** · ChemoMetec is a worldwide leading manufacturer of cell counting and analysis equipment. We specialize in developing and producing high-precision instrumentation, delivering consistent data for thousands of customers across biotech, pharma, and academic segments. ...
-
Pc Technician
3 weeks ago
sanjeev@hmgamerica Plymouth, United StatesPC Technician · Plymouth MA · 6 Months+ · JD · Looking for PC Technician with Windows 11 Exp · **Job Type**: Contract · Pay: $ $27.00 per hour · Expected hours: 8 per week · **Benefits**: · - 401(k) · - Dental insurance · - Health insurance · - Paid time off · - Vision insurance ...
-
Service Delivery Coordinator
3 weeks ago
New Era Technology Plymouth, United StatesNew Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety sol ...
-
Sensory Technician
1 week ago
Data Pioneer Inc Bridgewater, United States**Title: Sr. Sensory Technician** · **Location: HQ - Bridgewater, NJ** · **Duration: 5 Months** · - Innovation Sensory Insights is an essential function within Client Health Science's R&D organization that supports both innovation and renovation projects through product experienc ...
-
Branch Service Technician
1 week ago
Kaeser Compressor, Inc. Plymouth, United StatesWe are seeking individuals who have worked in an industrial service environment to fill the position of **Service Technician** for Plymouth, MA and surrounding territories. · - Professionally install, maintain and repair customer compressed air equipment in assigned branch territ ...
Desktop Support Technician - Bridgewater, United States - F2OnSite
Description
Our client is looking for a Part Time Desktop Support Technician in Bridgewater, NJ.Technician will do 2 weeks training on site (80 hours total) and then be used as a back up technician in the future (a few days or a week or so per month - it will vary).
Desktop Support Technician
Job Summary
Desktop Support Technician is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Responsibilities
Education and Experience:
Skills:
