- One year customer service experience preferred, with at least six months sales, events, and/or food & beverage experience preferred
- High school diploma or equivalent & valid driver's license preferred.
- Excellent customer centric attitude and responsiveness.
- Be able to work well under pressure, effective in handling high-pressure situations in the workplace.
- Refined verbal and written communication skills. Be able to read, write and speak English
- Proficient in general computer knowledge and ability to use mobile devices.
- Must be authorized to work in the United States
- Ability to work a flexible schedule that may include evenings, weekends and holidays
- Highly detailed orientated, and have a passion for creating an exceptional experience for guests
- Enjoy free meals in our colleague cafeteria for every shift worked
- Free parking on-site
- 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
- Discounted & Complimentary hotel room nights
- Medical, Dental, Vision Insurance - (Full-Time colleagues)
- Flexible Spending Account (Full-Time colleagues)
- Retirement Savings Plan
- Basic Life Insurance
- PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)
- Opportunities to work around the world with Hyatt Hotels and Resorts
- End of Season Ski Pass Bonus
- Excellent attention to detail and exceptional organizational and time management skills
- Must be results- oriented and able to convey data-based information and ideas clearly
- The ideal candidate is someone who is seeking a career in hospitality sales
- Personal and outgoing personality, able to represent the resort(s) in a professional manner, stepping in to be with clients when the Manager is not able to do so
- Must be effective in handling problems in the workplace, including identifying, anticipating, preventing and solving problems as necessary
- Refined verbal and written communication skills
- Must be proficient in general computer knowledge with advanced excel skills
- 2+ years Hotel experience preferred
- Knowledge of Hyatt's reservation systems and procedures preferred
- HyRes knowledge preferred
-
Sales Event Coordinator
1 week ago
Vail Resorts Vail, United StatesJob Description · Job Description Create Your Experience of a Lifetime · Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building l ...
-
Event Coordinator
1 week ago
HYATT Hotels Vail, United StatesNestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail's premier open-air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt V ...
-
Outside Sales Consultant
3 days ago
SYSCO Vail, United States Full timeCompany: · US1152 Buckhead Meat of Denver, Inc.Zip Code: · 80229Minimum Years of Experience: · 2 YearsEmployment Type: · Full TimeTravel Percentage: · Up to 50%Compensation Range: · $44, $82,500.00The compensation range provided is in compliance with state specific laws. Factor ...
-
Sales Consultant
3 days ago
SYSCO Vail, United States Full timeCompany: · US0059 Sysco Denver (Division of USA I)Zip Code: · 80238Minimum Years of Experience: · 0-1 YearsEmployment Type: · Full TimeTravel Percentage: · Up to 25%Compensation Range: · $59, $82,800.00The compensation range provided is in compliance with state specific laws. F ...
-
Production Administrative Assistant
1 week ago
Generac Power Systems Eagle, United StatesCompany Generac Power Systems · Name Production Administrative Assistant · Req # 64865 · Employment Type Full Time · Shift 1st · At Generac, our people help make the world safer, brighter, and more productive. We are united by our efforts to inspire change for a better world; imp ...
-
Training as an office management clerk
1 week ago
FusionTech Vail, United StatesYour tasks: · - During your training, you will get to know the various business areas of ADAC South Bavaria e.V. The main focus of your training will be on the areas of assistance and secretariat, as well as marketing and sales. · - You will learn about the economic processes a ...
-
Quantum Ventures Eagle, United StatesWelcome to Germany's leading partner for engineering and R&D projects, Eagle. As a renowned consulting company, we not only shape the world of work 4.0, but also drive forward future topics such as digitalization across all industries. Our services are directly provided at the cl ...
-
Sales & Marketing Coordinator
1 week ago
Summit County Mountain Retreats Dillon, United StatesJob Description · Job DescriptionSalary: $24.00 -$28.00 per hour · Summit County Mountain Retreats is looking for an outgoing, detail-oriented professional to join our Sales and Marketing team. This is an entry-level position in which you will receive the necessary training to g ...
-
Vacation Sales Coordinator
2 weeks ago
Hyatt Vacation Club at The Ranahan Breckenridge, United States Full timeThe wage for this position is $18.00/hr + Commission · Hyatt Vacation Ownership, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looki ...
-
Training as a Butcher
1 week ago
Titan Industries Red Cliff, United StatesYou know what tastes goodWe will teach you how to produce, package, and prepare fresh meat and sausage products for sale. · Soon you will be able to refine meat into specialties and learn the secrets of marinating. · Serving and advising our customers on your meat and sausage pro ...
-
Insurance Sales Account Specialist
2 days ago
Aflac Eagle Lake, United States**This is a truly rewarding Business-to-Business position that offers one of the strongest compensation structures in the industry, flexible schedules with no nights, weekends or holidays. Are you ready to start a career where you work for YOU?** · We are seeking to bring on moti ...
-
Events Specialist
2 days ago
Sonnenalp Properties, Inc. Vail, United StatesThe Sonnenalp is hiring an Events Specialist with the desired start date of June 10th, 2024. We will be accepting applications until June 1st. · Wage: · $55,000 annual salary, a potential bonus of up to 10% of your salary, plus the commission program below: · 1% on actual food a ...
-
Events Specialist
1 week ago
Sonnenalp Properties Inc. Vail, United StatesThe Sonnenalp is hiring an Events Specialist with the desired start date of June 10th, 2024. We will be accepting applications until June 1st.Wage: $55,000 annual salary, a potential bonus of up to 10% of your salary, plus the commission program below:1% on actual food and bevera ...
-
Events Specialist
1 day ago
Sonnenalp Hotel Vail, United StatesJob Description · Job Description · The Sonnenalp is hiring an Events Specialist with the desired start date of June 10th, 2024. We will be accepting applications until June 1st. · Wage: · $55,000 annual salary, a potential bonus of up to 10% of your salary, plus the commissio ...
-
Banquet Captain
1 day ago
The Sebastian Vail Vail, United StatesOur Company: · Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitali ...
-
group sales manager
2 weeks ago
Grand Hyatt Vail Vail, United StatesSummary · Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vails premier open-air chairlift directly next to our spacious ski valet and rental shop, Gra ...
-
Special Events Aide
1 week ago
Eagle Mountain City Eagle Mountain, United StatesGENERAL PURPOSE · Performs a variety of routineadministrative support duties assisting to expedite day-to-day planning, organizing, and producing special events and community leisure programs. · SUPERVISION RECEIVED · Works under the general direction of the Special Events Coo ...
-
Special Events Aide
1 week ago
Eagle Mountain City Eagle Mountain, United StatesGENERAL PURPOSE · Performs a variety of routineadministrative support duties assisting to expedite day-to-day planning, organizing, and producing special events and community leisure programs. · SUPERVISION RECEIVED · Works under the general direction of the Special Events Coordi ...
-
Recreation Attendant
17 hours ago
Marriott International, Inc East Vail, United StatesAdditional Information Summer Seasonal, Club and Residences Property, Pay: $20.50/hour · Job Number · Job Category Golf, Fitness, & Entertainment · Location The Ritz-Carlton Club Vail, 728 West Lionshead Circle, Vail, Colorado, United States VIEW ON MAP · Schedule Full-Time · Lo ...
-
Events Specialist
2 days ago
Sonnenalp Hotel Vail, United StatesJob Description · Job DescriptionThe Sonnenalp is hiring an Events Specialist with the desired start date of June 10th, 2024. We will be accepting applications until June 1st. · Wage: $55,000 annual salary, a potential bonus of up to 10% of your salary, plus the commission progra ...
Sales/Events Coordinator - Vail, United States - HYATT Hotels
Description
Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail's premier open-air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt Vail offers the most convenient access to Vail Mountain, adventure, and respite. From skiing and snowboarding, seasonally inspired resort activities, and luxurious amenities, Grand Hyatt Vail has something for everyone. Enjoy an array of Colorado inspired dining options, comfortable guest rooms and warm hospitality at Vail's premier ski-in/ski-out resort. Grand Hyatt Vail is seeking colleagues with unmatched service. We care for people so they can be their best.
Position Summary:
The Sales/Event Coordinator is responsible for supporting events operations and direct sales efforts of Grand Hyatt Vail and Destination Residences. Primary responsibilities include supporting the Sales & Events teams, answering phones, updating Hyatt internal systems, coordinating and attending meetings, assisting on the floor with group events, administrative work, and direct customer service as needed . Consistent and clear communication with members of the sales, events, and the operational team is key to this position's success. The pay rate for this position is $23.00/hour. Actual pay commiserates with experience.
Sales/Events Coordinator Functions:
1. Maintain high level of knowledge of the offerings for both resorts, accommodations and departments.
2. Answer phone professionally, details information accurately, and communicates all inbound calls with Sales & Events team.
3. Perform property site tours.
4. Submit purchase orders, amenities, supply order, World of Hyatt Points, and inbound leads into Hyatt software systems.
5. Helps with group VIP's and alerts sent out to the hotel.
6. Offers warm and sincere welcome/farewell for all guests of Resort including use of guest name & good eye contact with each guest.
7. Maintains a commitment to customer service and guest satisfaction
8. Coordinating communication between the Sales Office, Front Desk, Engineering, Culinary, and Food and Beverage Departments for Definite Groups
9. Resolves guest issues promptly and with great care and effectiveness
10. Maintains constant awareness of safety issues, (i.e., broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor.
11. Attend Daily Stand-up Meeting, Weekly Resume Meeting, and other departmental meetings as assigned.
12. Project a professional company image through in-person, email and phone interactions.
13. Perform general clerical duties including information flow in support of sales and events team.
14. Manage confidential information with discretion and respect of privacy to high profile guests
15. Other tasks as assigned by the Director of Sales & Marketing and Director of Events
16. Assists with preparing site tours, itineraries, and walking meeting space and rooms and Sales & Events.
17. Helps with diagrams, menus, calendars, and reports for Events
18. Projects enthusiasm and a hands-on mentality, along with the ability to work as a team member.
19. Submit orders into hotel's amenity system for personalized welcome amenities and welcome cards.
20. Monitors the ECA (Event Concierge App) requests from Meeting Planners in cooperation with Banquet Captains and Banquet Manager.
21. Follows Event Operations Event Orders with strong attention to detail.
22. Reports to work on time and according to posted schedule, maintains accurate time records and follows proper standards for issuance of rooms.
23. Assists with inhouse events, and events and operations team to support guest requests, needs, & changes.
Qualifications: