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    Seamless Retail Operations Specialist - Kansas City, United States - Hallmark eCards

    Hallmark eCards
    Hallmark eCards Kansas City, United States

    3 weeks ago

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    Description

    **Seamless Retail Operations Specialist**

    **Location:** Kansas City, MO, US, 64108 Youll add value to one of the worlds most iconic consumer brands and be part of our company with a life-affirming purpose to inspire meaningful connections. Our products, content, and experiences aim to **enrich all lives** by making a genuine difference in every life, every day, and **our business is focused on bringing the value and relevance of Diversity and Inclusion to every brand, product, and person we touch.** *Our overarching enterprise D&I Framework and plans demonstrate our belief and value in having a diverse and inclusive workforce.* **THIS ROLE IS RESPONSIBLE FOR** **:** * Order and Inventory Management

    Managing Ship-from-store and Buy-Online-Pickup-In-Store order allocations

    Partnering with Store Managers to optimize the Seamless Retail program

    Monitoring high unit orders and implementing a cost-efficient fulfillment method

    Managing item availability on

    Analyzing, interpreting, and resolving retailer issues and requests Managing stores on the Seamless Retail Program

    Wholesale order placement

    Bachelor's Degree or 4 years of professional work experience

    2 years of experience in business, customer service, and/or data analysis

    Experience using Microsoft Office Suite

    Experience using ServiceNow

    Evaluate, troubleshoot, draw insights, and act on retailer inquiries

    Experience navigating eCommerce / Omnichannel ERP systems

    Proven abilities to communicate messages to diverse audiences in a concise, articulate manner

    Strong business and financial acumen

    Ability to problem-solve creatively and work well in a team environment

    Intellectually curious and self-motivated; experienced in dealing with complex concepts and situations

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