- Perform daily deposit operational functions, which can include Deposit Operations, Wire Transfers, ACH, and Treasury Services.
- Process daily operational reports and queues, to work: mobile deposits, deposit rejects, insufficient funds, orphan items, teller corrections, uncollected funds, recon items and charge backs.
- Partner with nbkc's finance department to reconcile GL activity.
- Serve as support to the branches and customer service team for issues related to accounts, online banking, and debit cards.
- Assist in the set-up and opening of Debit Cards and Online Banking accounts.
- Processing Debit Card and ACH disputes, as well as fraudulent investigations, while ensuring compliance with Reg E.
- Process and track Jumbo Certificate of Deposits (i.e. QwickRate) for the bank's overall investment and liquidity portfolio.
- Oversee deposit tax corrections for all 1099-Ints, 1099-Misc forms, 1099-Rs for IRAs/HSAs, 5498's for IRAs/HSAs, and 1098 Adjustments circulated from our Mortgage Division or Loan Department.
- Research and resolve problems in reference to customer inquiries, and in reference to Right to Financial Privacy files that can include summons, subpoenas, garnishments, levies, and verifications.
- Follow all applicable laws and regulations.
- Perform other duties and projects as assigned by the Operations Manager.
- Qualified candidates must have a High School Degree or GED
- 2 years of cash handling/retail banking/customer service experience.
- Knowledge of retail products/services and bank regulations/compliance.
- Strong organizational abilities
- Strong number orientation and accuracy with detail orientation
- Excellent customer service skills
- Excellent verbal and written business communication skills
- Solid computer skills
- Choose from one of our multiple comprehensive health care plans that best suits you and your family where you are in life right now. (HSA, FSA, PPO - we got you covered)
- Enjoy 4 weeks of paid time off, 11 paid holidays, Birthday PTO, and 8 paid volunteer hours per year
- Save more for your future with our 401k retirement savings plan with a generous match and immediate vesting from nbkc. Now that's a sweet deal
- Spend time bonding with your family with paid parental leave options
- Care for your whole person with access to our EAP and behavioral health advocates
- Take advantage of our wellness programs which include a wellness reimbursement account and an on-site gym facility.
- Flexible work options to allow you to do your job and live your life (Work-Life Integration for the win)
- Enjoy anniversary awards for your 3- and 5-year anniversaries (That's serious cash money towards your retirement account, student loan refinancing or your HSA).
- Take a 4-week paid sabbatical for your 10-, 18-, and 25-year anniversaries
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Deposit Operations Specialist - Kansas City, United States - NBKC Bank
Description
Summary Descriptionnbkc bank is currently looking for a Deposit Operations Specialist to join our Deposit Operations team.
This position will work @Flex (a combination of both in the office and at home) based out of our Kansas City, MO location.
What you'll do
After we review your application and feel you're a potential fit we will reach out with next steps.
We work hard to meet our candidates on their time- sometimes that's a phone screen, video interview, or even a cup of coffee before meeting our team.
We are committed to keeping you updated along the way.What you'll love about us:
Benefits & Perks:
About nbkc:
nbkc isn't your average bank. We take your traditional financial institution and make it better.
We know what we offer our customers is only as good as the people behind the scenes who keep it going.
You'll work with some awesome, intelligent, and diverse people in a fun and forward-thinking environment and accomplish plenty of things you'll wanna brag about.
nbkc is deeply committed to diversity, equality, and inclusion in all its practices, especially when it comes to growing our teams.
We aim to build a company whose culture promotes inclusion and embraces how rewarding it is to work with employees from all walks of life.
nbkc has been proud to be recognized as one of Kansas City's Best Places to Work for 5+ years by the Kansas City Business Journal.
Join us to find out
nbkc bank is an Equal Opportunity-Affirmative Action Employer - Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation
#LI-hybrid
