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Call Center Agent
1 week ago
Reynolds EmpowerHome Team Richmond, United StatesAs an employee of EmpowerHome, you are also eligible for our benefits program. This position includes employee benefits of Health, Dental, Vision, and Life Insurance. Matching 401k, Paid Vacation and Paid Holidays. An explanation of benefits will be described in more detail in th ...
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Call Center Sales Associate-inbound Sales
1 week ago
First Street for Boomers and Beyond Richmond, United StatesIf you're looking for a career in sales where you can make a difference, have fun, and earn a great living, then this is the job for you Do you understand the sales process? Do you want to make a difference in the life of a senior? Have you always wanted to have a career where yo ...
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Medical Practice Call Center Specialist
3 weeks ago
Richmond Heart and Vascular Associates Mechanicsville, United StatesThe Call Center Specialist must work collaboratively with other internal and external departments, in support of direct patient services, exhibiting flexibility and a "can-do" attitude, and fostering an environment which promotes patient comfort and trust. The position must exemp ...
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Call Center Representative
3 weeks ago
Insight Global Richmond, United StatesOnboarding · We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive ...
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Call Center Representative
2 weeks ago
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Call Center Agent
1 week ago
Reynolds EmpowerHome Team Richmond, United StatesAre you looking for an opportunity to earn a great income? Are you looking to grow personally and professionally and establish a career in sales? If you answered YES EmpowerHome is the place for you EmpowerHome is a dynamic and rapidly growing Real Estate Team. We specialize in p ...
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Call Center Agent
1 week ago
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Call Center Agent
1 week ago
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Call Center Agent
1 week ago
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Customer Call Center Specialist
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Richmond Redevelopment & Housing Authority Richmond, United StatesJob Description · Job DescriptionThe primary purpose of this position is answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the appropriate managerial team when necessary. Our Call Center Specialist are often the first po ...
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Call Center Representative
3 weeks ago
Atlantic Vision Partners LLC Mechanicsville, United StatesThis position is often the first point of contact with Atlantic Vision Partners and plays an essential role creating a welcoming and creating a quality patient experience. Call Center Associates play an essential role in accommodating patient, provider, and staff needs by schedul ...
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Call Center Customer Service Representative
4 weeks ago
LHH Richmond, United StatesLHH Recruitment Solutions is currently hiring for our client in the Richmond, VA area. This is a fully remote, contract position looking to start immediately. There are two shifts to choose from, 7:30am-4pm or 2pm-8:30pm. · As a Call Center Representative, you will be responsibl ...
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Call Center Associate
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Virginia Eye Institute Richmond, United StatesThe Virginia Eye Institute (VEI) is hiring VEI is a large and dynamic practice of ophthalmologists and optometrists in the Richmond, VA area. · We are searching for a full-time Call Center Associate to join our busy practice. · Job Purpose · This position will be part of the Cal ...
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Call Center Manager
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Atlantic Vision Partners Richmond, United StatesJob Description · Job DescriptionDescription:CALL CENTER MANAGER · JOB SUMMARY: · The call center is often the first point of contact with Atlantic Vision Partners and plays an essential role creating a welcoming, quality patient experience. We are looking for a skilled call cent ...
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Customer Care Rep II, Call Center
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Elevance Health, Inc. Richmond, United StatesAnalyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analys Customer Care, Call Center, C ...
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McGeorge Toyota Henrico, United StatesWant to Join the Most-Awarded Toyota Dealership in Central Virginia? · Then apply with us today · SUMMARY · Business Development Center (BDC) Service Coordinators deliver exceptional customer service daily, ensuring customer inquiries and service appointment requests are handled ...
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Temporary Call Center Agent
2 weeks ago
Strange's Florists, Greenhouses and Garden Centers Mechanicsville, United StatesJob Description · Job DescriptionWe are seeking a Temporary Call Center Agent to join our team for the Mother's Day holiday + · All candidates must be available to work 8 AM - 5 PM May 3rd - May 13th · Responsibilities: · Answer inbound phone calls · Place orders for customers ...
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Customer Care Rep II, Outbound Call Center
1 week ago
Elevance Health Richmond, United StatesCustomer Care Representative II, Call Center · Location: This position will work remote and the ideal candidate will live within 50 miles of our Elevance Health location in St. Louis, MO; Atlanta, GA or Richmond, VA · Hours: Monday - Friday (off Saturday and Sunday) · Must be ava ...
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Elevance Health Richmond, United StatesCustomer Care Representative I, Outbound Call Center · Location: This position will work remote and the ideal candidate will live within 50 miles of our Elevance Health location in St. Louis, MO; Atlanta, GA or Richmond, VA · Hours: Monday - Friday (off Saturday and Sunday) · Mus ...
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Care Advisor Nurse-Call Center
1 week ago
PatientFirst Glen Allen, United StatesSign-on Bonus · Patient First is accepting applications for Care Advisor Nurse-Call Center in the Glen Allen, VA area. Patient First provides a friendly work environment that promotes a team-oriented philosophy. · The responsibilities of the job include, but are not limited to, ...
Patient Scheduler/Medical Call Center/Schegistrar - Richmond, United States - Virginia Commonwealth University Health System
Description
$1,000 Sign On Bonus for offers accepted by by June 30th, 2024. Terms and Conditions apply
Are you interested in helping VCU Health take pride in caring for everyone who enters our doors? Do you enjoy a fast-paced environment? Are you interested in being part of a growing team working to enhance the patient experience? If you answered yes to these questions - you might be an excellent fit for one of our Patient Appointment Center (PAC) roles.
At the VCU Health Patient Appointment Center, we handle all front-end scheduling and registration processes for all ambulatory patient volumes at VCU Health.
The Schegistrar schedules, registers, verifies pre-authorization and referrals are on file, confirms and maintains patient diagnostic appointments, surgeries and/or medical consultations for VCUHS.
This position also provides courteous and efficient services to patients and accurately documents/verifies patient pre-registration information in a professional and timely manner with the care team.
Daytime hours are flexible Monday - Friday between the hours of 8:00 a.m - 5:00 p.mLicensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience
REQUIRED:
Strong customer service skills and patients/customer centered focus in positive manner in all situations Experience
PREFERRED:
Minimum of two (2) years previous experience with third party medical insurance, HMO and managed care Previous experience with CPT and ICD-10 coding Work experience using GE/IDX, Cerner Education/training
REQUIRED:
(Note:
work experience may be considered in lieu of credentials not required by law with HR approval. Work experience must be specific to role) High School Diploma or Equivalent Education/training
PREFERRED:
Associate Degree in Business Management or closely related field from an accredited program Post high school education in healthcare or medical billing coursework Independent action(s) required: Assist VCUHS Patient Revenue Cycle Department with obtaining maximum and timely reimbursement Provides patients with appropriate information regarding VCUHS policy and procedures, and directs them to appropriate nursing units or ancillary service locations.
Supervisory responsibilities (if applicable): N/A Additional position requirements: May be required to work hours past normal shift hours, as necessary, to resolve backlog or to contact patients for registration data Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting less than 20 lbsActivities:
Prolonged sitting, Reaching (overhead, extensive, repetitive), Repetitive motion Other: Prolonged Keyboard Usage Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Other: Concentrate/
Focus Emotional:
Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change
EEO Employer/Disabled/Protected Veteran/41 CFR