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    Business Specialist-Commercial Quality Care - Jacksonville, United States - Florida Blue

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    Full time
    Description

    What is your impact?
    Specialist will perform overall project work that includes monitoring/reporting of the initiatives and outcomes, communicating, planning, designing, implementing, and working with analytics on ROI/impact analysis for Commercial Quality Initiatives that support the Company's Scorecard.
    This role will be accountable for the ongoing oversight and monitoring of the progress of Commercial HEDIS and CAHPS initiatives/projects in the Commercial Quality Initiatives department.

    What are your key responsibilities?

    • Must understand the marketing needs as they relate to the Commercial Quality Initiatives.

    • Must manage care communications that closes care gaps

    • Manage Quality Initiative projects that have a limited timeframe and are typically confined to a department or division. Some projects may have external integration requirements.

    • Plan project timelines and milestones, track progress, monitor and communicate project status and identify and resolve project-related issues and/or risks.

    • Provide project status and raising issues regarding resources, timing, and work plan modifications to department Leadership.

    • Monitors and ensures that project is on track and within budget, implementing Corrective Action plan if needed to move project forward.

    • Coordinates activities across the project team to assure effective design, development, and implementation.

    • Develop and build internal partnerships to improve communication, coordination, collaboration, and effective working relationships within own department and other areas within Florida Blue.

    • Develop member and provider communications related to select HEDIS measures.

    • Ensure high level of quality and maintenance of concept.

    • Collaborates with Corporate Communications, Legal and Compliance for standardization of brand.

    • Leads design concepts

    • Provide copywriting and editing for materials to ensure high level of quality to meet overall strategic plan.

    • Monitors HEDIS initiatives.

    What is required?

    • 4+ years related work experience. Experience Details: leads design concepts.

    • Related bachelor's degree or additional related equivalent work experience

    • Experience executing on multi-audience strategic communications plans and evaluating results

    • Experience in communications and knowledgeable about emerging trends and industry practices, particularly digital and social communications best practices.

    • Knowledge in working with marketing tools and apps – such as event apps, content management systems, email automation software.

    • Demonstrated skills to manage multiple priorities

    • Proficiency with Word, Excel, and PowerPoint

    What is preferred?

    • Minimum intermediate-level expertise with Adobe Creative Suite

    • Knowledge of/familiarity with healthcare market is strongly favored
    General Physical Demands:

    • Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.

    What We Offer:
    As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.
    To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:

    • Medical, dental, vision, life and global travel health insurance;

    • Income protection benefits: life insurance, Short- and long-term disability programs;

    • Leave programs to support personal circumstances;

    • Retirement Savings Plan includes employer contribution and employer match;

    • Paid time off, volunteer time off, and 11 holidays

    • Additional voluntary benefits available; and

    • A comprehensive wellness program
    Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.

    To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.

    Annualized Salary Range: $62,500 - $101,500
    Typical Annualized Hiring Range: $62,500 - $78,100

    Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.

    We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive and equitable culture for our employees and communities.


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