- High school diploma/GED
- Excellent communication, presentation, writing, and editorial abilities.
- Excellent organizational and time management skills.
- Flexibility to work alternative days and shifts as needed.
- Basic Microsoft AD (password resets, security groups)
- Basic Networking (IP address, Mac address, Layer 1 VS Layer 2)
- Proficiency in computer usage, internet, and Microsoft Office suite of applications
- Fortinet
- SD-WAN management
- Server Performance Monitoring
- N-able
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Support Technician
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IT Support Technician
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Visium Resources, Inc. Raleigh, United StatesJob Description · Job Description11000 · Introduction · Visium Resources is seeking an IT Support Specialist, Tier 1 who will support daily operations of Tier I IT support, escalating to Tier II/III support if needed. It is required to be on-site. This role will help the leadersh ...
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Support Technician
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Charles River Raleigh, United StatesFor 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your backgr ...
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Support Technician
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Community Support Technician
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UMHS, Inc. Raleigh, United StatesCommunity Support Technicians needed for the Raleigh area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and h ...
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Technology Support Technician
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Desktop Support Technician
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Motion Recruitment Raleigh, United States CONTRACTOur client is looking for a Desktop Support Technician for a 3-month contract in Ashville, NC 28803. · Applicants must be currently authorized to work in the US on a full-time basis now and in the future. · Our client is a multibillion-dollar company that provides end-to-end mana ...
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Field Support Technician
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Desktop Support Technician
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User Support Technician
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Helpdesk Support Technician
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Desktop Support Technician
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Desktop Support Technician
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Technology Support Technician
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Community Support Technician
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Cloud Support Technician
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Desktop Support Technician
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Desktop Support Technician
2 weeks ago
AA2IT Raleigh, United StatesLocation: · 100 E. Tryon Road | Raleigh, NC 27603 · What will the primary day-to-day responsibilities entail for this person? Imaging/building Win10 computing devices Deskside deployment support Configuring/deploying Android hand-held devices Hardware support - break/fix (Dell ...
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Desktop Support Technician
5 days ago
Ovation Workplace Services East Durham, United StatesJob Role - Desktop Support Technician · Job Summary · Desktop Technician will provide day to day local · emote desktop support, receive inbound calls, · answer questions, troubleshoot and document steps performed to resolve challenges with hardware, · customer resolution for call ...
Cloud Support Technician - Raleigh, United States - Cox Communications
Description
RapidScale is one of the fastest growing Cloud Computing companies in the industry.Based in Raleigh, NC, the company has a solid track record of delivering world class products and services to our customers located throughout the country and around the globe.
RapidScale is seen as a leader in desktop virtualization with marked success in application virtualization for both Windows and Mac applications.
The company also provides Infrastructure as a Service (IaaS), and Disaster Recovery as a Service (DRaaS) solutions via an enterprise "Flex Pod" cloud stack.
Maintain multiple customer environments. Work 40+ hours a week. Update and Manage ticket backlog based on internal policies. Crisis Management - Identify any high priority issues and escalate to next level. Provide a Customer-First experience while utilizing phones and email to manage tickets. Work cohesively with team as well as all divisions of company. Customer-first approach.Effectively engage resources inside and outside of your team to further the troubleshooting and resolution of issues which may include other technical engineers, account teams, or project managers.
Deliver solutions that lead to problem resolution or mitigation with a high level of customer satisfaction. Be able to listen to, accept, and follow direction from more senior engineers. Flexibility to be customer facing and travel to customer sites.Minimum:
Shift will be:
Overnight
Desired Tool/Environment Experience:
MSP experienceUSD per hourCompensation:
Hourly base pay rate is $ $31.63/hour.
The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities.
Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox CommunicationsCox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees.Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work.
If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications todayAbout CoxCox empowers employees to build a better future and has been doing so for over 120 years.
With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all.
Ready to make your mark? Join us todayBenefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
For more details on what benefits you may be offered, visit our benefits page .Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations:
Cox accepts resumes only from agencies with which we formally engage their services.
Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility.
Cox is not responsible for any fees or charges associated with unsolicited resumes.