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    Data Quality Issues Management Lead - White Plains, United States - SMBC

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    Description
    SMBC Group is a top-tier global financial group.

    Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance.

    The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan.

    SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE:
    SMFG) stock exchanges.

    In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru.

    Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients.

    It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp.

    (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.


    The anticipated salary range for this role is between $129,000.00 and $185, The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire.

    The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

    Role Description

    The Data Quality issues management lead is an important role within the Data quality Management team.

    This experienced incumbent will lead forums with key business and technical stakeholders to document, assess and remediate data quality issues.

    Matrix management of resources to address complex issues, to optimize the efficiency and data issues being documented, resolve data quality issues/problems, and collaborate with database developers to improve functional and non-functional design of a proprietary workflow application.

    This collaborative leader will work across ICDAD Data Management Executives, Local Data Officers, Data Stewards and Data Owners to support the data Quality issues management within ICDAD.

    This specialized role undertakes and conducts Data Quality Issue Management (DQIM) activities leading the support of documentation, analysis and remediation of Data Quality (DQ) Issues and Data Quality Exception Issues.

    This role will support the overall Data Quality Framework within the Data Governance program.

    The incumbent will work with the key business and technical stakeholders to ensure adherence to the DQIM Standard to utilize an SMBC proprietary workflow application as the central repository in support of the Americas Division.

    Role Objectives

    Lead communication of DQ Issue governance across the Americas Division with both business and technology partners

    Lead evolution of Data Quality Issue Management tool based on Stakeholder feedback

    Collaborate with Enterprise Data Domain Executives (EDME) on prioritization and resolution of DQ Issues

    Ensure adherence to Data Quality Issue Management Standard

    Partner with IT / JRIA to continuous enhance DQIM application

    Lead prioritization and production deployment of DQIM releases while communicating to key stakeholders

    Lead team of Analysts in reviewing DQ Issues with EDMEs to drive DQ Issue analysis & resolution

    Evolve and refresh DQIM Standard and Procedures and address audits as needed

    Lead the production of monthly summary and detailed reporting on data quality issues to senior management

    Promote a culture of Data Quality across the firm (e.g. communications, training materials, knowledge cafes, etc.)

    DQ Issues analysis:
    Identify, compare, and resolve Data Quality Issues, leading data quality working groups.

    Lead the vetting of all Data Quality Issues with key stakeholders include Data Stewards.

    Lead team in Functional and Non-Functional requirements documentation based on feedback from end-users for development (JIRA).

    Ensure UAT test cases and testing support – work with Enterprise Data Quality Manager and Business stakeholders to validate enhancements based on acceptance criteria

    DQ Issues analysis:
    Identify, compare, and resolve Data Quality Issues, leading data quality working groups

    Lead the facilitation of documentation of business impact and mitigating controls for Data Quality Issues

    Develop process improvements to increase operational efficiency

    Ensure and develop training materials, documentation and visual queues

    Provide Data Quality Issue Management training and presentations to key internal stakeholders/teams

    Support Regulatory needs and facilitate DQ issues remediation

    Support design of DQ Issues Management dashboard through JIRA

    Support Globalization of the current DQ Issues management

    Qualifications and Skills


    Must have prior experience with Data Quality Issue Management, including the documentation, root cause analysis, remediation of DQ Issues, and an understanding of Data Governance best practices.

    Strong relationship management and influencing skills to build enduring and productive alliances across matrix organizations. Strong team player with excellent listening, interpersonal, facilitation, written, oral and communication skills; ability to effectively communicate concepts in both technical and user-friendly language to management, peers, staff, and other employees so that issues and solutions are understood

    Demonstrated ability to work independently and successfully manage multiple priorities and stakeholders under pressure4Proven skills in MS Office suite, MS Excel (PowerBI) and MS Project and PowerPoint

    Strong team player with excellent listening, interpersonal, facilitation, written, oral and communication skills; ability to effectively communicate concepts in both technical and user-friendly language to management, peers, staff, and other employees so that issues and solutions are understood6Must be able to write simple and complex SQL queries (table joins, ETL) and perform analysis on data7Familiar with JIRA Issue and Project Tracking application, SDLC phases and process

    Ability to work with little or no supervision and proven ability to meet established deadlines with demonstrated ability successfully manage multiple priorities and stakeholders under pressure

    Talent for quickly learning new tasks10· Strong analytical and problem-solving skills the ability to multi-task

    Work Experience: 7 to 10 years of specialized experience in Financial Services

    Knowledge of Data Issue Management workflows, Advanced Excel, Microsoft Suite (Project, PowerPoint, Word etc.), SQL, Power BI and Visio

    Additional Requirements

    D&I Commitment


    Responsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.


    SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office.

    SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

    We are an equal employment opportunity employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

    SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at


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