- Knowledge and understanding of Virtual Desktop Interface (VDI) concepts and programs. Ability to manage and troubleshoot Virtual Desktop Interface (VDI) environment.
- Extensive experience or MCSE certification in Windows OS (10 or higher) including MS Office 365, anti-virus, and other MS software suites.
- Demonstrated skills in performing routine hardware maintenance. Ability to implement, operate, and document information technology systems considering both hardware/software issues. Knowledge of custom off-the-shelf computer hardware/software programs. Knowledge of computer processes and capabilities, including a general understanding of case management systems.
- Ability to communicate technical information effectively both orally and in writing to end users in a manner that they can understand. Ability to interact effectively and appropriately with others, providing customer service and resolving issues while complying with regulations, rules, and procedures. Ability to work individually, as well as in a team environment.
- Prior court experience
- Experience with Nomad A/V podiums, Biamp systems, video conferencing systems
- Courtroom audio/visual administration experience
- Basic understanding of network routing, switching and IP protocols
- 11 Paid Holidays each calendar year
- Annual and Sick Leave
- 13 days of paid annual leave (for up to three years of federal service)
- 20 days of paid annual leave (from 3-14 years of federal service)
- 26 days of paid annual leave (15 or more years of federal service)
- 13 days of paid sick leave (unlimited accumulation)
- Insurance plans: Health, Dental, Vision, Life, Long-Term Care, and Long-Term Disability
- Flexible Spending Accounts (Healthcare and Dependent-Care reimbursement accounts)
- Retirement System
- Thrift Savings Plan participation (with up to 5% employer matching contributions)
Information Technology Technician II - Springfield, United States - Missouri Western District and Bankruptcy Court
Description
Qualification
The candidate must possess a minimum of three years knowledge and experience providing end user IT support as outlined below. The ideal candidate will possess a two-year degree from an accredited college, university or technical school, or a combination of education and work experience in a related area or field.
General Experience
Preferred Skills:
Benefits
The following benefits are available for this position:
All judiciary positions are subject to mandatory electronic direct deposit of salary payments.
Miscellaneous
Conditions of Employment
Selectee will be considered a provisional employee pending a successful completion of an FBI background check.
Selectee must be a United States citizen or meet appropriations act citizenship requirements for federal employment (For non-U.S. citizens, please see: )
Court employees must adhere to all Judicial Conference regulations, must follow the policies outlined in the Guide to Judicial Policy and Procedure, and are bound by the ethical standards established by the chief judge and the Code of Conduct for Judicial Employees. The U.S. District and Bankruptcy Courts and the United States Probation and Pretrial Services Office are all part of the federal judiciary.
Although positions in the federal judiciary are comparable to civil service in salary, leave accrual and benefits, this position is an expected service appointment, and is an at-will employee who serves at the pleasure of the court and, as a rule, can be terminated by the court with or without cause.
Miscellaneous Information
Only qualified applicants who submit all required documents listed above will be considered for this position and are encouraged to apply. Only applicants selected for an interview will be contacted and must travel at their own expense. The court is not authorized to reimburse expenses for relocation.
The U.S. District Court for the Western District of Missouri reserves the right to modify the conditions of this vacancy announcement without written notice to applicants. If a subsequent vacancy of the same position becomes available within a reasonable time of the original announcement, the court may select a candidate from the original qualified applicant pool.
The Western District of Missouri is an equal opportunity employer and values diversity in the workplace.