Employee - In the field of Customer Service - Fremont, MI, United States - Terra
Description
CERATIZIT is a high-tech engineering group specializing in tool and hard material technologies.The privately owned company, headquartered in Mamer, Luxembourg, employs 8,000 people at 30 production sites worldwide and has 50 sales offices.
To strengthen our team, we are currently looking for a:- CUSTOMER SERVICE CENTER SPECIALIST
- CERATIZIT BESIGHEIM GMBH
- INTERESTING TASKS
- Customer support for national and international customers, business partners, and sales companies within the group
- Order tracking: from order entry to delivery, including contact with ASS Service
- Order processing: contract review for consignment and pool orders, as well as invoicing for consignment withdrawals
- Monitoring delivery dates and approval drawings
- Preparation of quotes
- Handling of complaints and returns
- YOUR PROFILE
- You have successfully completed a commercial or technical apprenticeship
- You have experience in technical sales of complex products
- You are able to work independently and in a structured manner, enjoy working in a team, and have a strong sense of service and customer orientation
- You have a confident demeanor and excellent communication skills
- You have good knowledge of MS Office and English, additional language skills are desirable
- Your profile is rounded off by excellent SAP R3 knowledge
- GREAT BENEFITS
- Working in a modern, internationally operating company that stands out for its innovations and sustainability
- Intensive training and continuous development
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