Jobs

    Operations Supervisor - New Braunfels, United States - Water Works Express Car Wash

    Water Works Express Car Wash
    Water Works Express Car Wash New Braunfels, United States

    4 days ago

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    Description

    Job Description

    Job Description

    Responsibilities

    • Provide leadership, direction, and training to team members in a fast-paced, outdoor environment
    • Monitor and direct workflow to maintain optimal production levels
    • Assist in creating and maintaining a positive, high-energy work environment where employees are supported and valued and customers are appreciated
    • Coordinate daily labor activities, including breaks to ensure coverage during peak times
    • Carry out opening and closing procedures, including cash reconciliation at end of shift
    • Anticipate and actively listen to customer needs and facilitate prompt and positive resolution of customer issues or concerns
    • Supervise team members' performance, identify strengths and areas for improvement
    • Effectively communicate and exemplify professional behavior and company policies and procedures
    • Execute site inspections for cleanliness and safety, ensuring equipment is in working order and the site is clean, neat, and attractive to customers at all times
    • Assist in the maintenance of equipment, troubleshooting mechanical and technical issues, and maintaining accurate service records

    Qualifications

    • One year of customer service experience, preferably in a supervisory role in a service industry
    • Ability and desire to develop leadership competencies, including sound decision-making and judgment, initiative, goal orientation, strong interpersonal and communication skills, and conflict management
    • Basic knowledge of computer software systems, including word processing and POS software
    • Organizational and time management skills with the ability to prioritize, delegate, and manage multiple tasks in a fast-paced environment
    • Team orientation with the ability to foster unity, create a positive work environment, and motivate others
    • Bilingual preferred but not required

    Compensation and Benefits

    • Competitive pay (weekly)
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Opportunities for advancement
    • Ongoing training and development
    • Free employee car washes
    • Fun, inclusive, positive work environment
    Company DescriptionWater Works is a privately owned company operating express car washes in North and Central Texas since 1991. While communities know us as the car wash with a relentless focus on the customer, we think of ourselves as something more. Our culture reflects our values of caring for others, creating purpose and meaning in our work, inspiring mutual trust and respect, and continual learning.

    Company Description

    Water Works is a privately owned company operating express car washes in North and Central Texas since 1991. While communities know us as the car wash with a relentless focus on the customer, we think of ourselves as something more. Our culture reflects our values of caring for others, creating purpose and meaning in our work, inspiring mutual trust and respect, and continual learning.
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