Support Engineer - Washington, United States - Abcloudz

Abcloudz Washington, United States

3 weeks ago

Description

ABCloudz is seeking a passionate Support Engineer to provide enterprise-level assistance to our world-known accounts. You will work closely with our development team supporting users' infrastructure and troubleshooting software problems.

Windows servers, Microsoft SQL Server databases, iOS and Android-based mobile apps, ETL, and reporting systems will be your working field.

We expect you to be responsible and responsive.
Come join us on challenging projects for the largest and the most influential companies in different industries.

As our mission is to help our clients' businesses manage any type of data for any type of application platform within their data center or the cloud.

Once joined us, you'll have numerous opportunities for career and personal growth as we support our colleagues and push the skills together.

Our team support is legendary, so make time to send us your awesome CV and show your best
Clients consulting
Result-oriented

AWS
Requirements

We're seeking a Support Engineer ready to provide high-quality assistance to our world-class clients, and become an inspiring and well-organized part of the ABCloudz support team.

Please, consider the following description for the job, and let us know if that's quite close to what you have
1
Experience in ticketing or incident tracking systems.
2
Expertise in working with monitoring tools.
3
Basic skills of SQL Server/MySQL administration and development.
4
Basic understanding of Windows/Linux administration, networking, bootstrapping, and security.
5
Ability to work in 24/7 mode, shifts schedule.
6
Responsibility, proactivity, team-playing, and great communication skills.
7
At least the Upper-Intermediate level of English.
Will be a plus

In addition to that, we will appreciate the following skills:1
Expertise working with Amazon Web Services, Microsoft Azure, and Google Cloud Platform.
The exciting things you will get to do once employed as a Support Engineer:
Work closely with the Development team

Support the customer infrastructure:
Windows/Linux servers, SQL Server/MySQL databases, Java web-based apps, ETL, and reporting systems
Resolve incidents and issues under time pressure
Join an always-growing company to operate on the cutting-edge of information technologies, cloud services, application development, and digital infrastructure.

At ABCloudz, we created a perfect environment to raise your professional skills, understand new technologies, and work with world-class companies.

Our mission is to help businesses accurately, efficiently, and reliably build, move, and manage data workloads.

The trusted ABCloudz team now has hundreds of employees in five countries, including our headquarters in Redmond, Washington, Tel-Aviv, and Ukraine.

The ABCloudz competitive advantage over other development or IT consulting companies is our unique blend of:
People with the highest level of expertise in the industry
Practices established over the years by our subject-matter experts
Processes that we crafted to guarantee successful delivery
Proactivity in developing new solutions and maintaining existing apps
Proficiency in creating impeccable cloud solutions on all platforms
We offer you English language courses, support your sports activities, and organize exciting team building events.
In addition to the above mentioned, ABCloudz provides you with:
Great opportunities for career growth.
Industry-leading partners and customers.
Internal tech talks.
Events and conferences to raise skills.
10 days of paid sick leaves.
Vacation up to 22 working days annually.
Want to become part of our team?

We always keep the doors open for outstanding talents. Just hit the button below to send us your resume.

Allowed file types:
.pdf, .doc, .docx

Maximum file size: 1MB.

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