Team Leader - Lansdowne, MD, United States - Sapphire Technologies

Sapphire Technologies
Sapphire Technologies
Verified Company
Lansdowne, MD, United States

2 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

  • Overview


  • Experienced, leadership experience

  • Fulltime
  • Permanent position
  • About this job

CHECK24 is one of the leading online companies and Germany's largest comparison portal. With the
CHECK24 DSL comparison, we offer our customers the latest offers for internet, telephone, and TV from over 350 providers. Using a clear presentation and all costs at a glance, the offers can be easily compared.

Join one of our teams in Customer Service and provide our customers with the best advice. We look forward to your application as
Team Leader Aftersales (m/f/d) at CHECK24 Vergleichsportal Telekommunikationsdienste GmbH.

  • What you bring
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Experience: Several years of professional experience in functional and/or disciplinary leadership in the field of customer consultation, call center, customer support, or similar
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Basics: You are responsible, proactive, and have a service-oriented and empathetic personality, as well as fluent German language skills in both written and spoken form
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Communication: You have a confident demeanor and are a cooperative leader with decision-making, assertiveness, and conflict resolution skills
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Soft skills: You have a friendly, customer-oriented approach even in difficult situations and a good sense for each customer's needs

Your tasks include

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Leading your team:

You manage your team (8-12 people) based on communicated guidelines and goals

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Developing your employees:

You
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