- Responsible for full census of all our inpatient facilities, and 100% capacity utilization of our outpatient/MAT programs
- Promptly receives and processes prospective patient's insurance benefits
- Follows defined policies and procedures, responsible for all phases of the verification of benefits process from ascertaining viability to procuring the benefit.
- Uses online and telephonic systems to verify prospective patients benefits.
- Ensures benefit documentation is accurate in the system and other related systems/technologies
- Responsible for documentation and communication of benefits, including co-pays, deductibles, and all other out-of-pocket expenses.
- Works collaboratively with the Contact Center staff, field sales team, the facility, and professionals in the community to support desired outcome for the patient
- Adheres to all regulatory and compliance policies while exhibiting compassion, professionalism, and care for the client always.
- Adheres to quality assurance guidelines as evidenced by monthly call reviews, daily maintenance of all systems, email, staff communication, and maintains up to date required training.
- High school or GED Required
- Experience working with commercial insurance and CMS
- Proficiency in Microsoft office
- Demonstrated experience providing empathetic, compassionate, and professional care for individuals in need
- Experience using Salesforce, Navinet, Availity, and/or Passport Health
- Experience (professionally or personally) in the treatment of addiction or mental health
- Excellent verbal and written communication skills required
- Excellent organizational skills with the ability to prioritize workload and meet deadlines.
- Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
- Exceptional analytical and problem-solving skills.
- If in Recovery, must have 19 months of continuous sobriety
- Excellent interpersonal skills with the ability to provide constructive feedback to staff
- Strong analytical, problem solving, decision-making and time management skills
- Ability to plan well and prioritize work
- Ability to work independently and within a team
- Ability to work under pressure
- Proficient documentation skills
- Incredible listening skills
- Ability to multi-task and appropriately prioritize responsibilities in a fast-paced environment, with strong focus on attention to detail, and excellent communication skills
- Accurate and fast computer skills
-
Employee Benefit Specialist
3 weeks ago
EHS Recruiting Company Berwyn, United States· Love helping people, processes, and details? Are you energized by bringing organization to your work? Looking to grow your career with a team that feels the same way? If you answered yes to any of these questions, Tycor Benefit Administrators, Inc. has the perfect position for ...
-
Employee Benefit Specialist
2 weeks ago
Hunter Recruitment Advisors Berwyn, United States· Love helping people, processes, and details? Are you energized by bringing organization to your work? Looking to grow your career with a team that feels the same way? If you answered yes to any of these questions, Tycor Benefit Administrators, Inc. has the perfect position for ...
-
Payroll and Benefits Specialist
3 weeks ago
InductEV King of Prussia, United StatesAbout InductEV: · InductEv will be the leading AI powered, wireless, EV-charging platform, offering hardware, software and data to our OEMs, commercial fleet operators, energy partners, and infrastructure owners (aka CRE, intra-modal facilities, etc.) to achieve exponential growt ...
-
Benefits Specialist
3 weeks ago
Radiant Systems Inc Exton, United StatesClient: Major Pharmaceutical Client · Duration: 12+ months · Title: Benefits Specialist · Location: Exton, PA · Hybrid - 10 days on-site (Exton, PA) and 10 days remote (alternating) · 2 days week (out of 2 weeks) · 3 days per week (remaining weeks) (10 days a month) · Experience ...
-
Benefit Communications Specialist
2 days ago
Monarch Staffing Plymouth Meeting, United StatesJob Description · Job DescriptionBenefit Communications Specialist | Full Time | Temp - Hire | $25+ /Hr, DOE | On Site, Plymouth Meeting, PA · Position has responsibility for design and implementation of communications, incentive and other programs in the employee benefits i ...
-
Payroll Benefits Specialist
3 weeks ago
London Approach Wayne, United StatesWe are seeking a Payroll and Benefits Specialist to join our team. The primary responsibility of this role will be to support the management of corporate payroll operations, overseeing site payroll activities. This role also involves managing corporate benefits and retirement pro ...
-
Benefits Specialist
2 weeks ago
Clear Employer Services Fort Washington, United StatesJob Description Job Description CLEAR Employer Services is a PEO that offers clients a comprehensive range of cutting-edge payroll, HR, and benefits products and services that are competitively priced, professionally supported, and founded in industry best practices. As a growing ...
-
Employee Benefits Specialist
4 weeks ago
Tycor Financial Group Wayne, United StatesLove helping people, processes, and details? Are you energized by bringing organization to your work? Looking to grow your career with a team that feels the same way? If you answered yes to any of these questions, Tycor Benefit Administrators, Inc. has the perfect position for yo ...
-
Benefits Specialist
2 weeks ago
Emerson Group Plymouth Meeting, United StatesOur client in Plymouth Meeting, PA, is looking for a Benefits Specialist to join their team. This is a Direct Hire/Full Time (8am-5pm) in office position that offers a salary up to 52k+ with EXCELLENT BENEFITS. They include comprehensive health/dental and vision coverage. 401k, p ...
-
Employee Benefit Specialist
4 weeks ago
EHS Recruiting Company Berwyn, United StatesLove helping people, processes, and details? Are you energized by bringing organization to your work? Looking to grow your career with a team that feels the same way? If you answered yes to any of these questions, Tycor Benefit Administrators, Inc. has the perfect position for yo ...
-
benefits specialist
1 day ago
Randstad Exton, United StatesRandstad US benefits specialist exton , Pennsylvania Apply Now category business and financial operations occupationsreferenceAB_4529437job detailsJoin one of the largest, fastest growing pharmaceutical companies in the US that is patient focused in their pursuit of life changing ...
-
Employee Benefit Specialist
4 weeks ago
Hunter Recruitment Advisors Berwyn, United StatesLove helping people, processes, and details? Are you energized by bringing organization to your work? Looking to grow your career with a team that feels the same way? If you answered yes to any of these questions, Tycor Benefit Administrators, Inc. has the perfect position for yo ...
-
Employee Benefits Specialist
4 weeks ago
Tycor Financial Group Berwyn, United StatesLove helping people, processes, and details? Are you energized by bringing organization to your work? Looking to grow your career with a team that feels the same way? If you answered yes to any of these questions, Tycor Benefit Administrators, Inc. has the perfect position for yo ...
-
Benefits Specialist
2 weeks ago
Radiant Systems Exton, United StatesClient: Major Pharmaceutical Client · Duration: 12+ months · Title: Benefits Specialist · Location: Exton, PA · Hybrid - 10 days on-site (Exton, PA) and 10 days remote (alternating) · 2 days week (out of 2 weeks) · 3 days per week (remaining weeks) (10 days a month) · Experienc ...
-
Benefits specialist
4 weeks ago
Randstad Exton, United StatesThe Center of Excellence & Innovation (COEI) Support Regional Benefits Query Specialist will report to the Manager of Benefits Operations in the US. The incumbent will work in a team that fosters a positive work environment and a excellent culture of customer service that will en ...
-
Employee Benefits Specialist
2 weeks ago
firstPRO, Inc Malvern, United StatesThe Market Analyst plays a key role in supporting the Client Account teams by assisting with client renewals and implementations. This role also involves various administrative tasks aimed at improving workflows, timeliness, and overall client satisfaction. Additionally, the Mark ...
-
Benefits Specialist
1 week ago
Federal Reserve System Philadelphia, United States**Company** · Federal Reserve Bank of Philadelphia · The Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary poli ...
-
Benefits Specialist
3 weeks ago
CLEAR Employer Services Langhorne, United StatesJob Description · Job DescriptionCLEAR Employer Services is a PEO that offers clients a comprehensive range of cutting-edge payroll, HR, and benefits products and services that are competitively priced, professionally supported, and founded in industry best practices. As a growin ...
-
Benefits Access Specialist
3 weeks ago
City of Philadelphia Philadelphia, United States Full timeJob Description · Position Summary · The Benefits Access Specialist – Benefits Access team member plays an essential role in enhancing the services provided by the Office of Community Empowerment and Opportunity (CEO) to low-income families. The Benefits Access Mobile Unit, par ...
-
Senior Benefits Specialist
2 weeks ago
Emerson Group Plymouth Meeting, United StatesOur Client in Plymouth Meeting is looking for a Senior Benefits Specialist to join their team. This is a Direct Hire/Full Time (8am-5pm) in office position that offers a salary up to 75k+ with EXCELLENT BENEFITS. They include comprehensive health/dental and vision coverage. 401k, ...
Verification of Benefits Specialist - King of Prussia, United States - Recovery Centers of America
Description
Job Description
Job DescriptionPosition Overview:
The Verification on Benefits (VOB) Specialist is responsible for checking eligibility for all RCA patients seeking treatment in any of our programs. The process for verifying benefits includes using online tools, contacting insurance companies via telephone to verbally verify benefits, assisting all Mission Center staff in the education of our potential patients benefits and/or assisting in all day to day processes involving insurance.
The VOB specialist will exercise compassion and care in every single interaction while working expeditiously to provide accurate eligibility checks for our patients seeking treatment from drugs and alcohol.
Specific Responsibilities:
Education and Experience:
Knowledge/Skills/Abilities:
Competencies:
Leadership: Effective at building support and promoting success in a team-centered environment which functions using a shared vision.
Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available.
Job Knowledge: Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, and is in command of critical issues.
Integrity: Upholds personal and professional ethics and values, considering the values of the organization and respecting the culture, beliefs, and abilities of individuals.
Ability to deal with difficult people: The ability to respond to difficult customer behavior with diplomacy and tact, including diffusing anger, creating rapport and influencing behavior.
Resilience: Must be able to cope with stressful and adverse situations, rebound quickly, and then learn from experience.
Work Environment: Works in a professional office setting and is sitting most of the day. Ability to work along, independently, and within a team.
Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
Travel: None to minimal travel
Powered by JazzHR
G1vBOXFBVh