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    Delivery Driver/Warehouse Associate - Denver, United States - Matchstick

    Matchstick
    Matchstick Denver, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    The Company:

    We aim to be a leader in our industry by providing a high quality product at a good price alongside excellent customer service. Our close relationships around the world enable us to provide an exclusive and unique product to our customers, and we strive to enhance the customers experience by providing a clean and inviting warehouse environment.Our core values are Quality, Service, Follow Through, Integrity, and Respect.

    The Position:

    The Warehouse Associate will be the first point of contact with customers who walk through our doors. You will be responsible for a warm welcome, educating customers, providing quality service, following through on sales leads, as well as assisting in the warehouse (deliveries, driving forklift, and moving inventory).

    Responsibilities:

    • Be comfortable interacting with customers and spending long periods walking around the warehouse to answer questions about products or services.
    • Learn to be an expert in our products and services and guide customers to solutions that meet their needs.
    • Offer additional services / cross-sell to customers.
    • Support colleagues, be a team player, and contribute to a positive and enjoyable work environment.
    • Multi-task by juggling walk-in traffic, phones, emails, and our POS system.
    • Accurately following through on details regarding sales, customers, and inventory.
    • Ability to wear multiple hats, including customer service, warehouse support and forklift operation.
    • Move heavy inventory.
    • Delivery runs from Grand Junction to Durango.

    Qualifications:

    • 1+ years of customer service / sales experience, preferred. We will train the right person with the right attitude.
    • Strong oral and written communication skills.
    • Detail-oriented and proactive.
    • Willing to do what it takes to provide a good customer experience.
    • Must be comfortable working indoors as well as outdoors in all elements.
    • Willing to work Monday-Friday 8:30am-5:00pm, with an occasional Saturday.
    • Must have a professional presentation for our showroom.
    • Ability to lift heavy inventory occasionally.
    • Experience operating forklift is a plus.
    • Class B license, preferred.
    • Bilingual in Spanish appreciated.

    Salary & Benefits:

    • $18/hour, plus annual bonus
    • Medical & Dental
    • Paid Time Off
    • Paid Sick Leave
    • IRA
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