Customer Service Representative - Starr, SC, United States - NovaWorks

NovaWorks

Verified Company

Starr, SC, United States

3 weeks ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Company Description

Does working for one of the largest European FinTech companies sound interesting to you? Would you like to join a fast-growing team in an international environment, where you have many opportunities to develop and collaborate with colleagues from all over Europe? Then you've come to the right place

Nets is part of the Nexi Group.

As a group, we are present in more than 25 countries, employ over 10,000 people across Europe, and have been in the market for over 80 years.

Our success is based on our excellent employees, and as such, we support you and your professional development on your journey as one of our colleagues.

Job Description

Become part of the Card Dispute Team
Nets Card Disputes is one of the leading dispute units in Europe for handling credit and debit card disputes. As a conflict manager, you will have close contact with internal and external customers, as well as international stakeholders.

You will be part of the Card Disputes Germany team, where we have a newly established office for onboarding new customers.

Our goal is to support customers in minimizing losses related to fraud by third parties using payment cards.

Your main tasks and responsibilities are:

Analyzing and processing disputes according to card organization rules and regulations
Telephone contact with banks/cardholders
Ensuring compliance with national credit card industry rules

Qualifications