- POSITION RESPONSIBILITIES:
- Gather user requirements and facilitate recurring and/or ad hoc reports/data requests used by the business for ongoing analytical and operational needs with a quick turnaround time.
- Prepare Datasets and Reports using basic to advanced SQL (Oracle / SQL Server) that provide the necessary information for various departments in the business.
- Construct Business Intelligence solutions using Business Objects (Information Design Tool (IDT) & Web Intelligence), Excel, Tableau, or other analytical tools available.
- Design and develop highly visual, interactive, and layered dashboards in Tableau.
- Provide education and application support to internal users of the business intelligence applications including fleet and shore-side departments.
- Define and document solutions developed, policies, procedures, and new processes for existing and future BI solutions.
- Audit and analyze application data, when requested by management.
- Act as a liaison between business users, management, Data Warehouse/Architecture, and application system IT support. Assist with exception reporting and engage with business and IT to address existing exceptions. Assist with understanding and refining of business requirements to support business and BI initiatives.
- Perform other job-related functions as assigned.
- EDUCATION: MBA, MIS, or Bachelor's Degree in Computer Engineer Science, Statistics, Industry Engineering, Business Administration, or related field of study; or any equivalent combination of experience and training.
- EXPERIENCE: Minimum 1-2 years in Information Technology, Business Intelligence, or other Analytical Roles, developing SQL queries, reports, data visualizations, and performing data analysis using BI Platforms such as Tableau, Business Objects - Web Intelligence, Information Design Tool (IDT).
- KNOWLEDGE & SKILLS: Excellent Interpersonal and communication skills. Advanced SQL skills, analytical capabilities, and problem-solving skills. Good understanding of what it takes to create effective data visualizations and end-user reports. Knowledge of the Business Intelligence/Analytics and Data Warehouse ecosystem (source systems, data feeds, reference data, ETL, Data Marts, Cubes, etc.) and familiarity with Database concepts.
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Description
BASIC PURPOSE: Responsible for the design, development, and maintenance of enterprise-wide reporting and analytics
KNOWLEDGE AND EXPERIENCE:
To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.