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System Administrator - New York, United States - HireBetter
Description
The Role:
System Administrator
Location:
Austin, Texas
The Company
HireBetter's client is a leading national technology integrator that provides Beautiful Places and Smart Spaces where their customers live, work, and play.
They work with architects, builders, interior designers and homeowners to craft lifestyle technologies into intelligent spaces for custom homes and businesses that combine beauty, entertainment, comfort, wellness and security.
The Role
The System Administrator serves as the system configuration owner and data quality monitor for the company's business operations management tool – currently iPoint & Quickbooks but moving to Netsuite.
The System Admin ensures that new configuration items adhere to established business process and data standards while meeting key business needs.
The System Administrator helps ensure compatibility of business data integrations with other business systems including QuickBooks Enterprise, Tableau, etc. This position serves as the company's subject matter expert for these tools.This position ensures standardization of all database items across all locations, maintains item, and is the gatekeeper for the creation of new items.
ResponsibilitiesProvide project management oversight & support as needed
Design and maintain complex workflow documentation
Escalate key business issues found in systems to management
Maintain key relationship with software vendor and support resources
Ensure system use and configuration is optimized to achieve maximum benefits of system capabilities to best suit business needs. Request, evaluate and monitor new features specific to the company's environment
Document system changes & configuration for new functionality and communicate to stakeholders
Monitor changes after deployment to ensure accurate and consistent use
Communicate policy and process changes as they relate to system use to all stakeholders
Configure new users and manage user permissions
Maintain data "pop up" instructions that drive end user selections
Monitor and correct data inconsistencies
Advise users on use that is inconsistent with established process and recommend corrective action
Manage configuration and monitor all new product features/releases to assess prior to implementation, creating appropriate process adjustments
Ensure consistent reporting and data sharing across multiple systems
Deploy new iPoint installations & train users
Drive standardization for daily iPoint tasks and usage
Documentation of standards and process
Attend department meetings as required.
Maintain integrity of databases
Occasional travel as appropriate
Provide training or communication to disseminate pertinent information as required
Fiscal responsibility for all assets & property assigned
Guardianship and preservation of client confidentiality and network/home security
Adherence to state and federal laws, including adherence to traffic laws
Qualifications
Basic QuickBooks, Excel, and NetSuite knowledge
Purchasing & inventory systems and processes
Communicate effectively in a high intensity and rapidly changing environment
Valid driver's license, clean driving record, and clear criminal record required
Advanced technical expertise of business data systems is critical.
Database management skills are required.
Strong attention to detail, communication skills, and organizational awareness.
The ability to manage time wisely while unsupervised is required as is the ability to establish and train on process.
Please note:
Applicants for employment in the U.S. must possess work authorization that does not require sponsorship for a visa now or in the future.