- Responding to basic inquiries via phone, email, and/or chat in a timely and professional manner.
- Providing customers with basic product and pricing information
- Entering and maintaining accurate customer orders using various software applications.
- Handling basic issues and complaints in a professional, courteous manner, while escalating complex issues to others.
- Collaborating cross-functionally to provide accurate and timely information to customers.
- Have excellent written and verbal communication skills.
- Have a positive attitude and willingness to learn.
- Have a keen attention to detail.
- Be able to work well in a busy and dynamic team environment.
- Possess technical aptitude and willingness to learn various software systems.
- Customer satisfaction
- Order accuracy
- Order processing time
- The base pay for this position ranges from $16.00 per hour to $22.00 per hour depending on the geographic region.
- Dependent on the position offered, annual bonusses and other forms of compensation may be provided as part of the compensation package.
- Novanta supports all aspects of your life's needs. This position provides a full range of medical, financial, and other benefits to make your quality of life better.
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Customer Care Representative
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Novanta North Syracuse, United StatesBuild a career powered by innovations that matter At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing-improving productivity, enhancing people's lives and redefining what's possible. We create for our global customers ...
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Veterinary Client Care Representative
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Pharmacy Patient Care Call Center Representative
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Pharmacy Patient Care Call Center Representative
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Customer Care Representative
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Woodford Bros., Inc. Apulia Station, United StatesJob Description · Job DescriptionCustomer Care Representative · Woodford Bros., Inc. is looking for a Customer Care Representative to join our GROWING team. Our purpose is to redefine the construction industry by providing our customers with a remarkable experience. We care deepl ...
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Customer Care Representative
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Customer Care Representative
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MacKenzie-Childs Auburn, United StatesJob Details · Job Location · Customer Call Center - Auburn, NY · Position Type · Full Time · Education Level · High School · Travel Percentage · None · Job Shift · Any · Description · Position Summary: · The primary duty of a Customer Care Representative is to assist MacKenzie-Ch ...
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Customer Care Representative
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MacKenzie-Childs Auburn, United StatesJob Details · Job Location Customer Call Center - Auburn, NY Position Type Full Time Education Level High School Salary Range $ $16.50 Hourly Travel Percentage None Job Shift Any Description · Position Summary: · The primary duty of a Customer Care Representative is to assist M ...
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Patient Care Representative
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Patient Care Representative
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Patient Care Representative
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Director of Nursing
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Manager of Spiritual Care
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Travel Nurse
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Registered Nurse
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State University of New York Upstate Medical University Syracuse, United States Full timeJob Summary: · This position will be responsible for answering calls coming into the Radiology Reading Rooms. Will represent Radiology in a positive and helpful manner to all callers and perform a wide variety of call center services (., take messages) to assist callers. Will an ...
Customer Care Representative - Syracuse, United States - Novanta
Description
Build a career powered by innovations that matter At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing-improving productivity, enhancing people's lives and redefining what's possible. We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications-from minimally invasive surgery to robotics to 3D metal printing.Novanta is one global team with over 26 offices located in The Americas, Europe and Asia-Pacific. Looking for a great place to work? You have found it with a culture that embraces teamwork, collaboration and empowerment. Come explore Novanta.
Job Summary
As an Associate Customer Care Representative your role is to provide excellent customer service. You will process customer orders, handle inquiries, and resolve basic problems to ensure customer satisfaction.
Primary Responsibilities
Please call if you need a disability accommodation for any part of the employment process.