IT Service Manager - Leander, United States - Crimson Solutions

Crimson Solutions
Crimson Solutions
Verified Company
Leander, United States

4 days ago

Michael Johnson

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Michael Johnson

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Description

Your tasks with us:

  • Central communication interface for the customer
  • Communication responsibility for escalation and emergency management
  • Supporting customers in strategic IT planning
  • Designing services according to contractually agreed upon services
  • Defining and distributing service reports

What we expect from you:

  • Successfully completed technical IT training or similar
  • Knowledge of relevant laws, norms, and standards in IT compliance
  • Experience in ITIL processes and project management methods
  • High level of responsibility, initiative, and assertiveness
  • Strong communication skills and flexibility
  • Negotiation skills in German and English, both written and spoken

We offer more than just a job:

  • Flexible working hours for a balanced work-life balance
  • Company pension plan with above-average employer contribution
  • Modern and ergonomic workstations with height-adjustable desks
  • Health management for physical and mental well-being
  • Intensive training and further education through internal and external training
  • Offer of leasing bicycles with tax benefits