- Requires a minimum of 1year of current experience in this job class with excellent interpersonal and communication skills, both written and oral.
- Primary skill set comprises Microsoft Office Suite and Microsoft.
- Secondary skill set comprises other office automation tools and the ability to identify and correct hardware malfunctions.
- Requires strong management skills and must be able to provide support to internal and external parties with a high level of professionalism.
- Maintain a daily calendar of meetings and events.
- Prepare presentations, agendas, and other documents.
- Manage software support and calls and other correspondence. Maintain a high level of responsiveness.
- Installs a variety of desktop computer hardware and software and provides technical and customer support for these products.
- Provides customer support to both on-site and remote users.
- Analyzes users' system problems and provides solutions.
- Tests and may write the technical documentation prepared for software or hardware installation.
- Works with teams of analysts, programmers, and users in application development environments.
- Performs desktop computer support assignments, with an emphasis on desktop computer problem resolution.
- Windows OS and application installation.
- Mac OS and iPhone IOS.
- Microsoft Teams.
- Microsoft O365.
- SharePoint.
- Outlook.
- Ticket tracking (Dynamics and Service Now)
- End user support.
- End user training.
- Inventory and product support.
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Service Desk Personnel - Nashville, United States - V-Soft Consulting Group
Description
Service Desk PersonnelPrimary Location: Nashville, Tennessee
V-Soft Consulting is currently hiring for a Service Desk Personnel for our premier client in Nashville, Tennessee.
Education and Experience "
Job Responsibilities:
Qualified candidates should send their resumes to
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit or call
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