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Safety Office Administrative and Operations
3 weeks ago
Stanford University Stanford, United States**Welcome to Land, Buildings & Real Estate** · Land, Buildings & Real Estate (LBRE) is the operational core of Stanford University's physical campus. LBRE constructs and maintains the Stanford campus, where advancements across the academic spectrum are made possible. Our work is ...
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Senior Manager, Safety Operations
3 weeks ago
Lyft San Francisco, United StatesAt Lyft, our mission is to improve people's lives with the world's best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. · The Safety & Customer Care (SCC) team is responsible for keeping riders & drivers on our ...
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Senior Manager, Safety Operations
3 weeks ago
Socotra San Francisco, United StatesAt Lyft, our mission is to improve peoples lives with the worlds best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. · The Safety & Customer Care (SCC) team is responsible for keeping riders & drivers on our p ...
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Associate Director, Drug Safety Operations
1 week ago
Iovance Biotherapeutics Inc San Carlos, United States**Overview** · The Director of Drug Safety Operations reports to the Head of Drug Safety Operations and will work collaboratively within the Drug Safety department, cross-functionally with other departments, and with partner companies to achieve department and company goals. · Th ...
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Operations Safety Supervisor
1 week ago
Transdevna Brisbane, United StatesAbout Transdev: · Based near Chicago, Transdev is North America's largest private-sector operator of multiple transit modes, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities thr ...
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Operations Safety Supervisor
1 week ago
Transdev Inc. Brisbane, United StatesAbout Transdev: · Based near Chicago, Transdev is North America's largest private-sector operator of multiple transit modes, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities thr ...
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Operations Safety Supervisor
2 weeks ago
Transdev Inc. Brisbane, United StatesAboutTransdev: Based near Chicago, Transdev is North America'slargest private-sector operator of multiple transit modes,including bus, rail, streetcar, paratransit, and shuttle services.Transdev is committed to being the trusted partner of cities andtransit authorities through q ...
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Operations Safety Supervisor
1 week ago
Transdevna Brisbane, United StatesAbout Transdev: · Based near Chicago, Transdev is North America's largest private-sector operator of multiple transit modes, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities th ...
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Facebook App Menlo Park, United StatesThe Global Operations Integrity Operations Team strives to create a safe atmosphere for Meta's communities by way of outstanding support, education, and care for the various people around the world who use our platforms. We pride ourselves in helping prevent online and real-world ...
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Operations Safety Supervisor
2 weeks ago
Transdev Inc. Brisbane, United States Full timeAbout Transdev: Based near Chicago, Transdev is North America's largest private-sector operator of multiple transit modes, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities thro ...
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Safety Coordinator
3 weeks ago
MV Transportation San Francisco, United States**Responsibilities**: · MV Transportation is seeking a **Safety Coordinator **who will be helping implement programs and procedures in compliance with State and Federal regulations and corporate and client policies; and be accountable for the leadership of the Drive Cam and OSHA/ ...
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Station Agent
3 weeks ago
McGee Air Services San Francisco, United States**McGee Air Services is looking for experienced Fleet Lead Agents to join our team** · The Fleet Lead Agent will direct the daily activities of the team, balance resources, and is responsible for supporting a team's ability to achieve mutually established goals. This role is resp ...
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Safety Trainee
2 weeks ago
Quanta Services Management Partnership San Francisco, United StatesAbout Us: · Every moment of every day, people around the world rely on the energy they access through infrastructure built by Quanta. Comprising the largest skilled-labor force in North America, our employees are highly skilled and innovative, continually working to connect peopl ...
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Lead Designated Campus Fire Marshal
3 weeks ago
University of California San Francisco San Francisco, United StatesThe Lead Designated Campus Fire Marshal (Lead DCFM) operates with broad and independent authority with formal delegated authority from the Office of the State Fire Marshal (OSFM) for construction inspection and plan review (Title 24), and for oversight of fire and life safety in ...
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SOC Security Analyst
2 weeks ago
Allied Universal® San Francisco, United StatesSOC Security Analyst · **Overview**: · Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels ...
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Quality Nurse Consultant
3 weeks ago
Kaiser Permanente San Francisco, United States**Job Summary**: · Coordinates quality, accreditation, regulatory and licensing (AR&L), patient safety and risk management activities for the medical center. Provides clinical, educational, consulting, and coordinating support to assigned areas. Uses nurses licensure as a substan ...
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Pre-construction Project Manager
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McGuire and Hester San Francisco Bay Area, United States**Description** · McGuire and Hester is a construction company that provides complete site work services: pipelines, grading paving, concrete, landscape and mechanical. In addition to traditional project delivery methods, we are involved with design build projects and alternative ...
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Driver 1
3 weeks ago
Recology San Francisco, United States**Driver 1 #5852** · - Target Salary **$48.50 Per Hour · - Per the collective bargaining agreement (CBA)** · - State **California** · - Department **Drivers** · - City: · **San Francisco** · - Location: · **1051 - Recology Sunset Scavenger - Operations** · - Subsidiary Name: · ** ...
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Driver
3 weeks ago
Recology San Francisco, United States**Driver #5865** · - Target Salary **$48.50 Per Hour · - Per the collective bargaining agreement (CBA)** · - State **California** · - Department **Drivers** · - City: · **San Francisco** · - Location: · **1001 - Recology Golden Gate** · - Subsidiary Name: · **Recology Golden Gate ...
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Safety Coordinator
2 weeks ago
Tenderloin Neighborhood Development Corporation San Francisco, United States**TITLE**: Safety Coordinator · **REPORTS TO**: Director of Safety and Risk Management · **DEPARTMENT**: Property Management · **STATUS**: Regular, Full-Time, Non-exempt · **LOCATION**: 145 Taylor St, San Francisco, CA · **WAGE RANGE**: $ $28.65/hour · **SUMMARY** · Under general ...
Senior Manager, Safety Operations - San Francisco, United States - Socotra
Description
At Lyft, our mission is to improve people's lives with the world's best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.The Safety & Customer Care (SCC) team is responsible for keeping riders & drivers on our platform safe and helping users resolve their issues quickly so they can get back on the road.
We work with a wide variety of teams & stakeholders across the company to build a safe, seamless and delightful experience for Lyft's community of drivers and riders.
We are seeking a Senior Manager of Safety Operations to join our leadership team and spearhead our safety initiatives.You will be setting the vision for Lyft's safety support strategy and driving continuous enhancements to deliver an exceptional experience for customers who encounter safety concerns, by leading the Specialized Support team that handles intricate and nuanced safety issues.
Responsibilities:
Develop and execute a marketplace-wide safety operations strategy that aligns with the company's mission and values.
Lead the Safety Operations team, providing guidance, training, and support to ensure the highest standards of safety are maintained.
Evaluate Trust & Safety processes, identify improvements, and recommend optimized workflows.
Drive overall safety support strategy to ensure the best possible customer experience
Partner with risk, safety product, legal and policy teams to drive company-wide safety strategy and initiatives
Manage leaders of our specialized customer support teams who handle high stakes safety issues on our platform.
Drive outcomes through our third party agent sites by holding partners accountable for results, driving quality, and ensuring a fair experience across all customers
Create a roadmap of safety support changes and improvements based on in-depth analysis of metrics, workflows, and the current state customer experience at every level of our safety process.
May need to be available "on-call" to address issues that arise at night, on weekends, and holidaysExperience:
Minimum of 10 years of experience in safety operations, with at least 5 years in a leadership role, ideally in a two-sided marketplace environment
Experience leading customer support teams to hit ambitious targets while providing a seamless customer experience - customer obsessed.
Experience collaborating with cross-functional teams (legal, policy, product, engineering) to launch high stakes initiatives, products and processes.
Experience in crisis management and emergency response planning.
Analytical mindset with the ability to interpret complex data and translate it into actionable insights
Program management experience driving strategy at a high level - ie management consulting, strategic operations roles in a technology company, or an equivalent operations role in a high growth startup
Great medical, dental, and vision insurance options
Family building benefits
In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
401(k) plan to help save for your future
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace.
All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.
We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.This role will be in-office on a hybrid schedule following the establishment of a Lyft office in San Francisco — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day.
Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.The expected base pay range for this position in the San Francisco area is $152,000 - $190,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits.
Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
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